Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Fixed Shifts
Benefits
403B retirement plan
Pro-rated time off
Job Description
Washington Performing Arts is one of the most established and respected performing arts institutions in the United States. With a history spanning over half a century, this organization has been dedicated to enriching the cultural fabric of the Washington, D.C. community by presenting a diverse range of artistic performances and educational programs. Its venues range from traditional concert halls and clubs to public parks, featuring renowned symphony orchestras as well as emerging artists across classical music, gospel, jazz, and global music genres among others. Washington Performing Arts also emphasizes digital presence, offering an expanding suite of online programming that connects... Show More
Job Requirements
- High school diploma or equivalent
- Supervisory experience
- Ability to establish and maintain effective working relationships
- Ability to lift and carry up to 25 lbs
- CPR and First Aid certification preferred
- Availability to work in person on specified event dates and times
- Background check required
- Ability to walk, climb stairs, and occasionally sit during shifts
Job Qualifications
- High school diploma or equivalent
- Supervisory experience
- Strong interpersonal and communication skills
- Ability to work collaboratively and maintain effective working relationships
- Preferred CPR and First Aid certification
- Associate's or Bachelor's degree in a related field preferred
- Appreciation for diverse musical genres including classical, jazz, global, and gospel music
- Tessitura software experience is a plus
- Experience working with diverse audiences and handling escalated patron interactions
Job Duties
- Advance arrival for pre-show orientation with Washington Performing Arts and Venue staff
- Facilitate advance ADA requests and provide assistance to guests with special needs
- Lead and train usher orientation and supervise ushers including safety orientation and location assignments
- Greet patrons, answer questions, provide directions, and maintain organized lines
- Examine tickets, distribute programs, verify credentials, and manage late seating and house order
- Assist with resolving ticketing issues in collaboration with Patron Services staff
- Ensure patron safety and enjoyment during events, coordinate with venue security, and manage emergency evacuations
- Direct patrons to nearest exit at the end of the program
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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