Front of House Lead - Silver Reef

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $25.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical
Dental
basic life insurance
Vision
short-term disability
Combo plan covering accidents, hospitalizations, and critical illnesses
One free meal per shift
Paid Time Off
401(k) retirement plan eligibility

Job Description

Silver Reef Craft and Kitchen is a distinguished dining establishment located in St. George, Utah, known for its exceptional hospitality and commitment to providing a memorable guest experience. This restaurant falls within the food and beverage industry, focusing on delivering a warm and inviting atmosphere where guests can enjoy expertly crafted cocktails, a wide selection of beer and wine, and carefully prepared cuisine. As a community-centered restaurant, Silver Reef Craft and Kitchen prides itself on its dedication to quality, service, and fostering a family-like environment among its staff and patrons. The establishment upholds core values that emphasize personalized service, providing... Show More

Job Requirements

  • Must be at least 21 years of age or older
  • at least two years of bartending or serving experience
  • one year in a leadership or shift lead capacity in a high-volume restaurant
  • must be able to obtain and maintain a valid Utah Food Handlers Permit
  • must be able to obtain and maintain a valid Utah DABS Card
  • must be available to work days, evenings, weekends
  • must be available to work evening shifts on designated inventory count days
  • must have the flexibility to work holidays as necessary
  • ability to submit to a background check and drug test is required
  • must be able to stand and walk swiftly for extended periods
  • must be able to kneel and bend to obtain items near or on the floor
  • ability to work outdoors less than 25 percent of the time
  • hearing, vision, speech, and literacy skills are critical to this position
  • ability to work in environments that are smoky, noisy, hot, cold, or humid
  • must have the ability to carry service trays overhead and lift up to 50 lbs with or without assistance

Job Qualifications

  • Must be at least 21 years of age or older
  • at least two years of bartending or serving experience, with one year in a leadership or shift lead capacity in a high-volume restaurant
  • strong working knowledge of craft cocktails, beer, wine, and food pairing
  • ability to educate team members and customers on beer styles, pairings, and brewing methods
  • passion for delivering exceptional customer service and ensuring guests have a memorable experience
  • familiarity with POS systems, scheduling software, and inventory management tools
  • excellent interpersonal and communication skills, both verbal and written
  • strong decision-making, conflict resolution, and problem-solving skills
  • must be able to obtain and maintain a valid Utah Food Handlers Permit
  • must be able to obtain and maintain a valid Utah DABS Card

Job Duties

  • Deliver warm, attentive, and knowledgeable service that embodies the Silver Reef standard of hospitality
  • craft and serve cocktails, beer, wine, and non-alcoholic beverages with consistency, accuracy, and care
  • maintain deep product knowledge and uphold beverage presentation standards
  • oversee daily floor operations, ensuring efficiency, timing, and guest satisfaction
  • support and guide servers, bartenders, and hosts during service to maintain a cohesive and professional team dynamic
  • lead by example through professionalism, teamwork, and poise under pressure
  • assist with opening and closing duties, cash handling, and shift reporting
  • assist with inventory counts, monitor inventory, and coordinate with management on restocking and ordering needs
  • maintain a clean, organized, and compliant work environment across all guest-facing areas
  • support new team members through training, guidance, and ongoing professional development
  • reinforce company values and service standards, fostering a culture of hospitality and teamwork
  • foster team growth and consistency through hands-on coaching and a commitment to elevated service

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.