Front of House Lead - Silver Reef
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $25.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical
Dental
basic life insurance
Vision
short-term disability
Combo plan covering accidents, hospitalizations, and critical illnesses
One free meal per shift
Paid Time Off
401(k) retirement plan eligibility
Job Description
Silver Reef Craft and Kitchen is a distinguished dining establishment located in St. George, Utah, known for its exceptional hospitality and commitment to providing a memorable guest experience. This restaurant falls within the food and beverage industry, focusing on delivering a warm and inviting atmosphere where guests can enjoy expertly crafted cocktails, a wide selection of beer and wine, and carefully prepared cuisine. As a community-centered restaurant, Silver Reef Craft and Kitchen prides itself on its dedication to quality, service, and fostering a family-like environment among its staff and patrons. The establishment upholds core values that emphasize personalized service, providing... Show More
Job Requirements
- Must be at least 21 years of age or older
- at least two years of bartending or serving experience
- one year in a leadership or shift lead capacity in a high-volume restaurant
- must be able to obtain and maintain a valid Utah Food Handlers Permit
- must be able to obtain and maintain a valid Utah DABS Card
- must be available to work days, evenings, weekends
- must be available to work evening shifts on designated inventory count days
- must have the flexibility to work holidays as necessary
- ability to submit to a background check and drug test is required
- must be able to stand and walk swiftly for extended periods
- must be able to kneel and bend to obtain items near or on the floor
- ability to work outdoors less than 25 percent of the time
- hearing, vision, speech, and literacy skills are critical to this position
- ability to work in environments that are smoky, noisy, hot, cold, or humid
- must have the ability to carry service trays overhead and lift up to 50 lbs with or without assistance
Job Qualifications
- Must be at least 21 years of age or older
- at least two years of bartending or serving experience, with one year in a leadership or shift lead capacity in a high-volume restaurant
- strong working knowledge of craft cocktails, beer, wine, and food pairing
- ability to educate team members and customers on beer styles, pairings, and brewing methods
- passion for delivering exceptional customer service and ensuring guests have a memorable experience
- familiarity with POS systems, scheduling software, and inventory management tools
- excellent interpersonal and communication skills, both verbal and written
- strong decision-making, conflict resolution, and problem-solving skills
- must be able to obtain and maintain a valid Utah Food Handlers Permit
- must be able to obtain and maintain a valid Utah DABS Card
Job Duties
- Deliver warm, attentive, and knowledgeable service that embodies the Silver Reef standard of hospitality
- craft and serve cocktails, beer, wine, and non-alcoholic beverages with consistency, accuracy, and care
- maintain deep product knowledge and uphold beverage presentation standards
- oversee daily floor operations, ensuring efficiency, timing, and guest satisfaction
- support and guide servers, bartenders, and hosts during service to maintain a cohesive and professional team dynamic
- lead by example through professionalism, teamwork, and poise under pressure
- assist with opening and closing duties, cash handling, and shift reporting
- assist with inventory counts, monitor inventory, and coordinate with management on restocking and ordering needs
- maintain a clean, organized, and compliant work environment across all guest-facing areas
- support new team members through training, guidance, and ongoing professional development
- reinforce company values and service standards, fostering a culture of hospitality and teamwork
- foster team growth and consistency through hands-on coaching and a commitment to elevated service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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