Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $26.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
supportive work environment
Job Description
Mountain America Credit Union is a reputable financial institution committed to providing exceptional member service and community support. Established with the values of integrity, innovation, and customer-centric service, it operates a variety of financial and community-focused services to enhance the well-being of its members. Among its many locations, the Mountain America Center located in Sandy, UT serves as a vibrant hub for dining and hospitality services, where the credit union exhibits its dedication to quality and member experience beyond traditional banking.
The Front of House Lead role at Mountain America Credit Union represents a pivotal position within the food... Show More
The Front of House Lead role at Mountain America Credit Union represents a pivotal position within the food... Show More
Job Requirements
- High school diploma or equivalent
- one or more years of functional supervisory experience
- two years food and beverage experience
- current Food Handlers Permit
- ability to lift 50 pounds regularly
- excellent personal hygiene and compliance with health regulations
- strong communication skills in English
- ability to work mornings Monday through Friday 6:30 a.m. to 2:30 p.m.
- availability for occasional after hours work
- ability to stand, walk, bend, stoop, squat, and reach for extended periods
- physical ability to handle kitchen equipment and maintain safety adherence
- computer literacy including Microsoft Office suites and POS systems
Job Qualifications
- AOS in hotel restaurant management or five years experience in restaurants, hotels, or related food service operations of similar caliber
- one or more years of functional supervisory experience
- two years food and beverage experience
- preferred one year sports arena club level or on-site catering experience
- preferred knowledge of cash handling procedures and bank reconciliation
- observable good business etiquette
- observable zest for food, beverage, and guest service
- current Food Handlers Permit
- preferred ServSafe Manager Certification or willingness to complete within three months of hire
- moderate skills in Microsoft Office Suite and online ordering programs
- ability to navigate and utilize POS systems and other operational machines
- excellent written and verbal communication skills in English
- ability to communicate with leaders, managers, customers, and associates
- fluent in kitchen language and common cooking and service terms
- demonstrated ability to read and follow instructions
- additional languages a plus
- demonstrated excellent customer service skills
- strong leadership potential
- proactive problem solving and process improvement
- professional discretion and independent judgement
- interpersonal skills to lead and collaborate within a team
- self-starter with strong organizational and time management skills
- adaptive to change with positive response
- willingness to learn and update knowledge
- initiative to provide solutions and improve efficiencies
Job Duties
- Ensures high caliber guest service during each interaction with each guest, vendor, team member, and visitor
- provides excellent customer service, greets guests while in the dining room, takes ownership over guest needs, and represents the MACU brand professionally
- responsible for food prep including peeling, cutting, stocking, and storing fruits and vegetables
- supports guest check out, station sign maintenance, beverage ordering and inventory including coffee, cleaning, and stocking all FOH items, and some dish washing
- greets guests, answers questions, and resolves issues throughout service and dining room
- responsible for all front of house breakfast setup including preparing fruit and yogurt bar, pastry displays, signage, and coffee station brewing and cleaning
- sets up required food stations as outlined by Manager
- communicates with Chef and sous chefs to properly label and set up guest facing food stations
- deescalates difficult situations while remaining positive and professional
- maintains knowledge of and compliance with Health Department regulations and hygiene standards
- participates in departmental meetings and staff development
- performs additional duties as assigned based on business needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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