Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $26.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Professional Development
Employee Discounts
Paid holidays
Job Description
Mountain America Credit Union (MACU) is a well-established financial institution committed to delivering exceptional financial services to its members while fostering a positive and inclusive work environment. Located at the Mountain America Center in Sandy, Utah, MACU is dedicated to upholding its brand values through excellent customer service and professional hospitality in all aspects of its operations. As a credit union, MACU not only focuses on financial services but also operates an in-house food and beverage service to enhance the member and guest experience at its Mountain America Center. This blend of financial services with hospitality makes MACU a unique... Show More
Job Requirements
- Able to perform all job duties successfully with or without reasonable accommodation
- experience with supervisory roles
- experience in food and beverage service
- ability to manage guest-facing responsibilities
- current Food Handlers Permit
- willingness to obtain ServSafe certification within required timeframe if not already certified
- physical ability to lift 50 pounds regularly
- ability to stand, walk, bend, stoop, squat, stretch for extended periods
- strong organizational and time management skills
- proficiency with Microsoft Office and POS systems
- ability to communicate effectively at all organizational levels
- adherence to health and hygiene standards
- problem-solving and conflict resolution skills
Job Qualifications
- AOS in hotel restaurant management or 5 years experience in restaurants, hotels, or related food service operations
- 1+ years of functional supervisory experience
- 2 years food and beverage experience
- preferred 1 year sports arena club level or on-site catering experience
- preferred knowledge of cash handling and bank reconciliation
- observable good business etiquette
- observable zest for food, beverage, and guest service
- current Food Handlers Permit
- preferred ServSafe Manager Certification or willingness to obtain within 3 months
- moderate Microsoft Office skills including Outlook
- ability to navigate point-of-sale and other equipment
- strong communication skills in English both written and verbal
Job Duties
- Ensure high caliber guest service with each guest, vendor, team member, and visitor
- provide excellent customer service and greet guests in the dining room
- perform some food preparation including peeling, cutting, and stocking fruits and vegetables
- support guest check-out, station sign maintenance, beverage ordering and inventory, cleaning, stocking, and occasional dish washing
- greet guests, answer questions, and resolve issues throughout service
- set up all front of house breakfast food stations including fruit and yogurt bar, pastry display, coffee station, and signage
- communicate with Chef and sous chefs for proper labeling and setup of guest-facing food stations
- deescalate difficult situations with guests, vendors, employees, and team members while remaining professional and positive
- maintain compliance with Health Department regulations and excellent hygiene standards
- participate in departmental meetings and professional development
- perform additional duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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