Chick-fil-A logo

Chick-fil-A

Front-of-House Director

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Flexible
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Benefits

flexible schedules
Free Meals
Beverages
Corporate discount program
scholarships
Medical insurance
Vision Insurance
Dental Insurance

Job Description

Chick-fil-A is a leading fast-food restaurant chain specializing in chicken-based meals and exceptional customer service. Known for its strong corporate culture and commitment to community values, Chick-fil-A has established itself as a favorite dining destination across the United States. The company prides itself on delivering consistent quality and a remarkable guest experience in each of its locations. As a family-oriented and community-focused restaurant, Chick-fil-A encourages growth and development opportunities for employees, offering a positive and inclusive working environment where teamwork and respect drive the day-to-day operations.

The role of the Front-of-House Director at Chick-fil-A is a dynamic leadership position... Show More

Job Requirements

  • Management ServSafe Certification (certificate expected within 30 days of position acceptance)
  • some college education
  • 2+ years in the restaurant industry
  • ability to open and close restaurant based on schedule
  • ability to conduct effective meetings and supervise team members
  • willingness to maintain cleanliness and operational standards
  • flexible to handle various tasks as assigned
  • ability to coordinate with human resources for disciplinary actions and worker's compensation claims

Job Qualifications

  • Some college education
  • minimum 2 years in the restaurant industry
  • manager's food safety ServSafe certification
  • preferred but not absolute experience in restaurant management
  • experience with Chick-fil-A operations is a plus
  • strong leadership and communication skills
  • ability to manage teams and multitask effectively

Job Duties

  • Opening/closing the restaurant
  • completing daily set-ups for the front counter
  • conducting weekly meetings with the business director to set and track goals and discuss budget considerations
  • holding daily mini-meetings with guest services supervisors and dining room hosts
  • maintaining task checklists for the front counter and dining room
  • ensuring cleanliness of the front counter, dining room, restrooms, and grounds including landscaping
  • ensuring maintenance of fresh flowers in the dining room
  • managing waste control
  • correcting behaviors based on CARES/CEM/ROE feedback
  • interviewing in conjunction with human resources director
  • conducting daily uniform inspections and noting replacement needs
  • monitoring attendance issues and scheduling changes
  • allowing disciplinary issues and employee disputes to be handled by the human resources director
  • gathering intel for worker's compensation claims
  • performing any other necessary tasks related to the area as deemed by the operator or board

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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