Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.80
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Meal Allowances
Job Description
This job opening is with a well-established restaurant known for its commitment to delivering exceptional dining experiences to guests. The establishment prides itself on maintaining high standards of customer service, food quality, and cleanliness, ensuring that every visitor feels warmly welcomed and valued. As a cornerstone of the hospitality industry, this restaurant places great importance on creating a positive and professional atmosphere for both customers and staff alike. The team-oriented environment fosters collaboration and emphasizes the significance of each role in contributing to the overall success of the service.
The Front of House Associate position is a key ro... Show More
The Front of House Associate position is a key ro... Show More
Job Requirements
- High school diploma or equivalent
- experience in customer service or restaurant environment preferred
- ability to multitask and handle stressful situations
- basic math skills for cash handling
- strong verbal communication skills
- ability to stand for extended periods
- willingness to work flexible hours including weekends and holidays
- responsible alcohol service training
Job Qualifications
- High school diploma or equivalent
- previous experience in customer service or hospitality preferred
- familiarity with Point of Sale (POS) systems
- strong communication and interpersonal skills
- ability to work in a fast-paced environment
- knowledge of food safety and sanitation standards
- ability to handle cash and perform basic math calculations
- responsible alcohol service certification or willingness to complete training
- ability to maintain professionalism under pressure
- teamwork and collaboration skills
- attention to detail
- reliable and punctual
Job Duties
- Welcome guests in a warm and friendly manner both in the restaurant and on the phone
- provide information to guests about the menu's food and beverage offerings
- incorporate selling techniques for food and beverage specials as well as other targeted promotions
- take accurate orders using the Point of Sale (POS) system and process credit card, gift card and cash payments
- handle and reconcile cash by managing receipts and cash transactions
- keep the station clean, organized and stock items necessary to execute the job
- respond to guest inquiries and requests in a timely, friendly, and efficient manner
- build relationships with the guests as they dine at the restaurant
- communicate with staff and managers about guest needs
- understand and follow allergen policies and procedures
- be confident in taking the lead in any guest issues that may arise during your shift and communicate these to your manager immediately
- maintain a composed, professional, and calm demeanor
- follow established tip handling procedures
- deliver beverage and food orders to the guests with enthusiasm
- follow the restaurant Standard Operating Procedures
- greet and complete pick up for phone and online customer orders in a professional manner
- confirm the accuracy of the order prior to handing over to the delivery driver
- provide responsible and knowledgeable alcohol service where appropriate, check IDs for alcohol purchases and complete the necessary service training
- follow recipes to make exceptional house beverages including shakes, lemonades, and tea
- keep all areas clean and tidy according to health and safety standards and always look presentable to the guest
- manage dish duties
- ensure the cleanliness of sidewalks, trash areas, parking lots and restrooms
- perform opening and closing cashier, bar, and service areas
- ensure areas are left clean and presentable at the end of each shift
- assist fellow team members with additional job duties as required
- help maintain positive working relationships
- assist with side work including cleaning, stocking, sauce, and food item portioning
- maintain cleanliness of work areas throughout the day
- inspect cleanliness and presentation of all glassware
- clear tables
- properly sanitize all high-touch areas of the restaurant and inform management of all safety and/or sanitation hazards
- always show up on time and dress appropriately
- be prepared to work hard with a smile
- maintain high expectations for service levels and be a team player
- perform other duties as assigned to ensure successful operation of the restaurant
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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