Job Overview
Compensation
Type:
Hourly
Rate:
Range $19.80 - $24.27
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
competitive pay
Employee Discounts
Training opportunities
flexible scheduling
Job Description
Gott's Roadside is a well-established restaurant known for its commitment to providing an exceptional dining experience characterized by a friendly, welcoming atmosphere and high-quality food and beverage offerings. As a staple in the fast-casual dining industry, Gott's emphasizes customer satisfaction, quality service, and maintaining a clean and safe environment for both guests and employees. The organization prides itself on its community-focused values and strives to offer a memorable experience to every guest who walks through its doors or interacts with its team. With an emphasis on teamwork, professionalism, and efficiency, Gott's Roadside creates a work environment where employees are encouraged... Show More
Job Requirements
- Ability to perform essential job duties satisfactorily
- willingness to work flexible hours including weekends and holidays
- ability to stand and walk for extended periods
- basic math skills for cash handling
- reliable transportation to and from work
- compliance with health and safety policies
- ability to communicate clearly and courteously with guests and team
- capable of following instructions and working independently as needed
- maintain personal grooming and adhere to uniform standards
Job Qualifications
- High school diploma or equivalent preferred
- experience in front of house or customer service roles is advantageous
- strong communication and interpersonal skills
- ability to operate POS systems accurately
- knowledge of food safety and sanitation standards
- ability to manage cash and payment transactions responsibly
- team player with a positive and professional attitude
- ability to handle stressful situations calmly and effectively
- willingness to learn and follow company policies and procedures
- certification or training in responsible alcohol service is a plus
Job Duties
- Welcome guests warmly in person and on the phone
- provide detailed information about menu items including food and beverages
- use selling techniques to promote specials and targeted promotions
- accurately take orders using the POS system and handle payments
- manage cash transactions and reconcile receipts
- maintain a clean, organized station and restock supplies
- respond promptly and courteously to guest inquiries and requests
- build positive relationships with guests during their dining experience
- communicate guest needs effectively to staff and management
- lead in resolving guest issues and escalate when necessary
- maintain a professional and calm demeanor during service
- follow established tip handling procedures
- deliver food and beverage orders enthusiastically
- adhere to restaurant Standard Operating Procedures
- greet and manage pick up orders professionally and confirm accuracy
- provide responsible alcohol service and check IDs as required
- prepare house beverages following Gott's recipes
- keep all restaurant areas clean and tidy following health and safety standards
- manage dishwashing duties
- maintain cleanliness of outdoor areas and restrooms
- perform opening and closing duties for cashier and service areas
- support team members with additional duties
- assist with side work such as cleaning and food item portioning
- clear tables and sanitize high-touch areas
- report any safety or sanitation hazards
- consistently arrive on time and dressed according to uniform standards
- maintain a positive attitude and high service expectations
- perform other duties as assigned to ensure restaurant success
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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