Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $21.45
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training and development opportunities
safe work environment
Job Description
The hiring establishment for this position is a vibrant and customer-focused restaurant dedicated to delivering exceptional dining experiences through high-quality food and outstanding service. This restaurant prides itself on creating a welcoming atmosphere where guests feel valued and appreciated from the moment they walk in or make contact over the phone. Renowned for its commitment to health and safety standards, cleanliness, timely service, and maintaining a positive working environment, the restaurant ensures that every guest enjoys an enjoyable and memorable visit.
This Front of House Associate role is integral to the restaurant’s success by acting as the primary poi... Show More
This Front of House Associate role is integral to the restaurant’s success by acting as the primary poi... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in customer service or food service preferred
- ability to work in a fast-paced environment
- excellent communication and interpersonal skills
- ability to handle cash and use POS systems
- ability to stand for extended periods
- flexible availability including weekends and evenings
- adherence to health and safety standards
- ability to maintain professionalism under pressure
- knowledge of basic food handling and sanitation practices
Job Qualifications
- proven customer service abilities
- familiarity with restaurant POS systems
- strong multitasking skills
- basic knowledge of alcohol service regulations
- ability to communicate effectively with guests and team members
- capacity to follow established procedures and standards
- teamwork and collaboration skills
- attention to detail and organizational skills
Job Duties
- Welcome guests in a warm and friendly manner both in the restaurant and on the phone
- provide information to guests about the menu's food and beverage offerings
- incorporate selling techniques for food and beverage specials as well as other targeted promotions
- take accurate orders using the Point of Sale (POS) system and process credit card, gift card and cash payments
- handle and reconcile cash by managing receipts and cash transactions
- keep the station clean, organized and stock items necessary to execute the job
- respond to guest inquiries and requests in a timely, friendly, and efficient manner
- build relationships with the guests as they dine at the restaurant
- communicate with staff and managers about guest needs
- understand and follow allergen policies and procedures
- be confident in taking the lead in any guest issues that may arise during your shift and communicate these to your manager immediately
- maintain a composed, professional, and calm demeanor
- follow established tip handling procedures
- deliver beverage and food orders to the guests with enthusiasm
- follow the restaurant Standard Operating Procedures
- in a professional manner, greet and complete pick up for phone and online customer orders
- confirm the accuracy of the order prior to handing over to the delivery driver
- provide responsible and knowledgeable alcohol service where appropriate, check IDs for alcohol purchases and complete the necessary service training to know the rules of alcohol service
- follow recipes to make exceptional house beverages including shakes, lemonades, and tea
- keep all areas clean and tidy according to Health and Safety Standards and always look presentable to the guest
- manage dishes and dishwashing tasks
- assist with ensuring the cleanliness of sidewalks, trash areas, parking lots and restrooms
- perform opening and closing cashier, bar, and service areas
- ensure that the areas are left clean and presentable at the end of each shift
- assist fellow team members with additional job duties as business dictates and is required
- help fellow team members wherever necessary to maintain positive working relationships
- assist with side work including cleaning, stocking, sauce, and food item portioning
- maintain cleanliness of work areas throughout the day by clearing, collecting, and returning food and beverage items to proper areas
- inspect cleanliness and presentation of all glassware
- clear tables
- properly sanitize all high-touch areas of the restaurant and inform management of all safety and/or sanitation hazards
- always show up to work on time, on the correct day, and dress appropriately for shift following company uniform standards
- be prepared to work hard with a smile
- know what is going on and what your duties entail while on shift
- always have high expectations for service levels, a can-do attitude, positive communication and be a team player
- perform other duties to ensure the successful operation of the restaurant as assigned.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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