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Job Overview
Compensation
Hourly
Range $18.99 - $31.32
Work Schedule
Standard Hours
Day Shifts
Job Description
Children's Hospital of Orange County (CHOC) is a premier pediatric healthcare facility dedicated to providing exceptional care to the children of the Orange County community and beyond. Recognized for its commitment to innovative treatments and comprehensive healthcare services, CHOC operates multiple hospitals, outpatient clinics, and specialty practices, offering a wide range of pediatric medical services. The institution is highly regarded for its emphasis on compassionate care tailored specifically to the unique needs of children, aiming to improve health outcomes and foster a nurturing environment for patients and their families. The hospital also places a strong focus on environmental sustainability, integrating... Show More
Job Requirements
- High school diploma or GED or equivalent
- work experience that includes interacting with and greeting guests, assisting customers, being organized
- typing 40 WPM
- computer experience with faxes, copiers, multiline phones, printers
- must be a strong team player
- exceptional verbal and written communication skills
- interpersonal relationship and collaboration skills
- excellent analytical and organizational skills
- excellent critical thinking, judgment, and problem-solving skills
- ability to speak, read, write, and understand English effectively
- must hold RQI Responder certification - American Heart Association
Job Qualifications
- High school diploma or GED or equivalent
- some college or communications classes preferred
- work experience that includes interacting with and greeting guests, assisting customers, and being organized
- prefer minimum one year of experience in a busy reception position, preferably healthcare related
- typing 40 WPM and computer experience including use of office equipment
- exceptional verbal and written communication skills
- interpersonal relationship and collaboration skills
- excellent analytical, organizational, critical thinking, judgment, and problem-solving skills
- ability to speak, read, write, and understand English effectively
- knowledge of computer systems and software used in functional area
- strong attention to detail, vigilance, poise, and composure
- bilingual in English and Spanish preferred
- RQI Responder certification - American Heart Association
- comprehensive crisis management training at CHOC preferred
Job Duties
- Greet patients, visitors and others entering the facility through the front lobby
- courteously answer questions and guide patients, visitors and others to their destinations
- inform visitors of the visiting policy and uphold it at all times
- follow standard operating procedures for documentation of persons entering and/or exiting the facility
- use computer systems, faxes, copiers, multiline phones, and printers efficiently
- maintain poise and composure in stressful situations
- collaborate effectively as a strong team player
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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