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Quality Food Centers

FRONT END/OFFICE CLERK

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $21.07 - $26.15
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
employee discount
Tuition Reimbursement
flexible schedule

Job Description

Qualify Food Centers (QFC) is a well-established supermarket chain based in Washington state that merged with The Kroger Company in 1998. With 59 stores serving customers in Washington and Oregon, QFC is proud to be part of the Kroger family, one of the largest and most respected grocery retailers in the United States. The company prides itself on fostering a diverse and inclusive workplace where employees and customers are valued and respected. Embracing the "Customer 1st" philosophy, QFC continually strives to deliver exceptional service and memorable shopping experiences, emphasizing food quality, customer satisfaction, and community involvement.\n\nAs part of The Kroger... Show More

Job Requirements

  • Must be 18 or older
  • ability to handle stressful situations
  • effective communication skills
  • knowledge of basic math (counting, addition, subtraction)

Job Qualifications

  • Must be 18 or older
  • effective communication skills
  • knowledge of basic math (counting, addition, subtraction)
  • cashier experience
  • self checkout attendant experience
  • customer service experience
  • second language (speaking, reading and/or writing)

Job Duties

  • Promote trust and respect among associates with a positive attitude
  • create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products
  • report pricing and scanning discrepancies to the appropriate manager
  • process customer transactions quickly, accurately, and efficiently
  • ensure customer returns and exchanges are handled to satisfy customers while in compliance with company policies and procedures
  • communicate new and on-going special programs and promotions with customers
  • follow established policies and procedures for postage stamps, money orders, gift certificates, lottery, Western Union money transfers, and other service desk related procedures
  • handle funds, coupons, tenders, and other forms of payment according to company policy
  • stock and inventory department merchandise
  • maintain an awareness of inventory/stocking conditions to capture ordering system integrity (including Computer Assisted Ordering)
  • label, stock and inventory department merchandise
  • report product ordering/shipping discrepancies to the department manager
  • stay current with present, future, seasonal and special ads
  • adhere to all food safety regulations and guidelines
  • reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • notify management of customer or employee accidents
  • report all safety risks or issues, and illegal activity, including robbery, theft or fraud
  • collaborate with team members to encourage teamwork
  • adhere to all local, state and federal laws, and company guidelines
  • must be able to perform the essential functions of this position with or without reasonable accommodation

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Job Qualifications

Experience

No experience required

Job Location

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