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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Prescription drug insurance
Paid holidays
Dental Insurance
Health Insurance
Employee assistance program
Tuition Reimbursement
Paid Time Off
Paid sick time
Vision Insurance
Job Description
Kroger is the largest grocer in the United States, with a rich history that began more than a century ago as a small grocery store in Cincinnati. Today, Kroger operates nearly 2,800 stores across 35 states under 28 different brand names, making it a household name synonymous with quality, variety, and customer service. As a company, Kroger is deeply committed to its core values of respect, honesty, integrity, diversity, inclusion, and safety, which steer every aspect of its operations. Kroger's mission goes beyond just selling groceries—it strives to "Feed the Human Spirit" by fostering communities and offering personalized service that... Show More
Job Requirements
- High school diploma or general education degree (GED)
- six months cashier experience to work at Customer Service Desk
- minimum 18 years of age/19 years of age in Idaho/19 years in Alaska if selling tobacco
- ability to pass drug test
- ability to work in a fast-paced environment
- ability to work weekends on a regular basis, work any shift and work overtime as needed
- ability to organize/prioritize tasks/projects
- accuracy/attention to detail
Job Qualifications
- High school diploma or general education degree (GED)
- six months cashier experience to work at Customer Service Desk
- knowledge of company policies, procedures, and organizational structure
- related retail experience
- ability to deliver excellent customer service
- ability to perform cashier functions accurately
- ability to handle customer transactions confidently
- strong communication skills
- basic math skills
- ability to work cooperatively in stressful environment
- ability to manage conflict in a reasonable, nonconfrontational manner
- honesty and integrity in handling sensitive information
- willingness to follow directions and seek assistance when needed
- ability to provide support and assistance to diverse customers including minors and individuals with special needs
Job Duties
- Deliver and encourage other associates to deliver excellent customer service
- perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
- complete file maintenance log for price discrepancies
- maintain cleanliness of checkstand area to housekeeping standards
- answer telephones
- comply with all corporate policies
- promote and follow company initiatives
- verify all Electronic Article Surveillance tags are deactivated or removed from products at point of sale
- respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary
- maintain all store accounting functions
- prepare bank deposit of excess funds (cash and checks)
- open and close customer service desk
- process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
- provide lottery service (except Alaska) and fish and game licenses
- send/receive faxes
- administer lost and found
- run vendor reports
- work cooperatively in high paced and sometimes stressful environment
- manage conflict in a reasonable, nonconfrontational and cooperative manner
- act with honesty and integrity regarding customer and business information
- follow directions and seek assistance when necessary to resolve customer and business issues
- provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- perform essential functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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