Front End Lead (8-hr shifts, 6am - 10pm, any day, including weekends)
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Flexible Schedule
Employee assistance program
Training and Development
Job Description
Boise Co-op is a community-focused cooperative grocery store known for its commitment to high-quality products, excellent customer service, and strong community values. Established to provide a unique shopping experience that supports local farmers and sustainable practices, Boise Co-op serves its members and the general public by offering a wide variety of groceries, natural and organic foods, and household products. The co-op thrives on the principles of cooperation and inclusion, fostering a welcoming environment where every customer feels valued and supported. Emphasizing education, community engagement, and environmental responsibility, Boise Co-op is dedicated to making healthy living accessible and affordable for all.
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Job Requirements
- High school diploma or equivalent
- 1-3 years of retail cashier or customer service experience preferred, especially in a grocery environment
- Must successfully complete a criminal background check
Job Qualifications
- Strong interpersonal and relationship-building skills
- Excellent communication abilities that create a welcoming customer experience
- Ability to quickly learn and retain information, including common PLU codes
- Calm, objective approach to resolving issues and supporting staff under pressure
- Efficient work habits suited to a fast-paced environment
- Flexibility to work mornings, evenings, weekends, and holidays as needed
Job Duties
- Provide accurate and efficient checkout by entering correct SKU, quantity, and weight information into the POS system
- Engage customers warmly and offer membership information during transactions
- Ask customers to Round Up for the monthly sponsored non-profit, reflecting our core values
- Follow all cash handling and check receiving procedures to maintain till and safe accuracy
- Uphold state regulations concerning the sale of alcoholic beverages
- Monitor self-checkout stations, assist customers, and resolve concerns with calm professionalism
- Assign registers, tasks, and job functions to cashiers for smooth Front End operations
- Prepare and communicate daily huddle information to ensure cashiers have the tools and updates they need
- Oversee cleanliness and organization of the Front End, foyer, and store entrance to maintain a safe, welcoming environment
- Perform register drops and loans and prepare deposits according to established procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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