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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $22.00
Work Schedule
Standard Hours
Benefits
Medical
Vision
Dental
PTO
Paid Maternity Leave
Paid parental leave
Life insurance
disability
Dependent care FSA
401(k) matching
Employee assistance program
Wellness incentives
Company Discounts
AT&T & Verizon Discount
Bonus opportunities
accident insurance
critical illness insurance
Adoption assistance
On-Site Fitness Centers
Dog-friendly offices
Job Description
The Restaurant Store is a leading supplier of restaurant supplies and foodservice equipment dedicated to exceeding customer expectations by delivering excellent hospitality, quality products, and great value. As a one-stop-shop for restaurant and foodservice needs, the company prides itself on its commitment to customer satisfaction and operational excellence. With a retail presence aimed at supporting a variety of foodservice operations, The Restaurant Store creates an inviting and efficient shopping environment both in-store and over the phone. The company values teamwork, service leadership, and a customer-first mindset, making it a desirable place for those who want to contribute to the foodservice... Show More
Job Requirements
- Minimum of 1 year of relevant experience in retail and/or supply chain management
- Proficiency with MS Office including Outlook, Word, Excel, and PowerPoint
- Experience with CRM systems and project management tools
- Ability to communicate effectively using speech, vision, and hearing
- Capability to stand or walk up to 9 hours per day
- Ability to regularly lift, carry, push, or pull medium weights up to 50lbs
- Regular bending, squatting, crawling, climbing, and reaching
- Ability to manage multiple assignments and work in a fast-paced environment
Job Qualifications
- Minimum of 1 year of relevant experience in retail and/or supply chain management
- Proficiency with MS Office including Outlook, Word, Excel, and PowerPoint
- Experience with CRM systems and project management tools
- Strong analytical and problem-solving skills
- Strong verbal and written communication skills
- Ability to explain technical and complex concepts in a simple, concise way
- Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
- Ability to quickly adapt to changing business needs
- Service leadership approach with a desire to exceed expectations
Job Duties
- Deliver friendly, efficient front-end customer service and ensure a smooth checkout experience
- Consistently achieve high levels of point-of-sale transactions on a daily basis
- Assist customers with accurate register transactions, including cash handling and membership verification, as well as loading purchases into customer vehicles
- Process customer returns and ensure items are restocked appropriately
- Expedite customer flow through checkout lanes to minimize wait times
- Serve as the first point of contact for incoming phone calls, providing prompt assistance or directing inquiries
- Guide customers within the store and answer questions about policies, memberships, pricing, and general inquiries
- Maintain cleanliness and organization of checkout lanes, registers, carts, and the front area of the location
- Refill and merchandise impulse products at the front end to support sales
- Perform additional tasks and support initiatives as assigned by management to ensure smooth location operations and alignment with overall business goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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