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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $21.00
Work Schedule
Day Shifts
Benefits
Wellness Program
Dental Insurance
Health Insurance
Paid parental leave
Adoption assistance
Flexible spending account
Employee assistance program
Disability insurance
401(k) matching
Paid Time Off
Vision Insurance
Parental leave
Life insurance
Job Description
The Restaurant Store is a leading provider of restaurant supplies and foodservice equipment, committed to delivering exceptional hospitality, quality products, and value to its customers. As a prominent retail establishment serving the foodservice industry, The Restaurant Store offers a comprehensive selection of items necessary for restaurant operations, aiming to be the go-to destination for restaurateurs and foodservice professionals. The company prides itself on exceeding customer expectations through a combination of superior product offerings, knowledgeable staff, and outstanding customer service. With multiple locations and a strong presence in the retail market, The Restaurant Store fosters a collaborative and customer-centric environment to... Show More
Job Requirements
- Minimum of 1 year of relevant experience in retail and/or supply chain management
- Proficiency with MS Office including Outlook, Word, Excel, and PowerPoint
- Experience with CRM systems and project management tools
- Ability to stand and/or walk up to 9 hours per day
- Ability to lift, carry, push, or pull medium weights up to 50 pounds
- Ability to bend, squat, crawl, climb, and reach regularly
- Effective communication skills including speech, vision, and hearing
Job Qualifications
- Minimum of 1 year of relevant experience in retail and/or supply chain management
- Proficiency with MS Office including Outlook, Word, Excel, and PowerPoint
- Experience with CRM systems and project management tools
- Strong analytical and problem-solving skills
- Strong verbal and written communication skills
- Ability to explain technical and complex concepts in a simple and concise manner
- Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
- Ability to adapt quickly to changing business needs
- Service leadership approach with a desire to exceed expectations
Job Duties
- Deliver friendly, efficient front-end customer service and ensure a smooth checkout experience
- Consistently achieve high levels of point-of-sale transactions on a daily basis
- Assist customers with accurate register transactions, including cash handling and membership verification, as well as loading purchases into customer vehicles
- Process customer returns and ensure items are restocked appropriately
- Expedite customer flow through checkout lanes to minimize wait times
- Serve as the first point of contact for incoming phone calls, providing prompt assistance or directing inquiries
- Guide customers within the store and answer questions about policies, memberships, pricing, and general inquiries
- Maintain cleanliness and organization of checkout lanes, registers, carts, and the front area of the location
- Refill and merchandise impulse products at the front end to support sales
- Perform additional tasks and support initiatives as assigned by management to ensure smooth location operations and alignment with overall business goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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