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The Restaurant Store logo

Front End Associate

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.00 - $21.00
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Work Schedule

Standard Hours
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Benefits

Wellness Program
Dental Insurance
Health Insurance
Paid parental leave
Adoption assistance
Flexible spending account
Employee assistance program
Disability insurance
401(k) matching
Paid Time Off
Vision Insurance
Parental leave
Life insurance

Job Description

The Restaurant Store is a leading retailer dedicated to providing high-quality restaurant supplies and foodservice equipment, establishing itself as a reliable resource for restaurants, caterers, and foodservice professionals. Recognized for their commitment to excellent hospitality, unparalleled quality, and competitive value, The Restaurant Store operates multiple retail branches where customers can access a vast selection of products tailored to meet the diverse needs of the foodservice industry. The company fosters an environment that emphasizes customer satisfaction, operational efficiency, and teamwork, thereby maintaining its reputation as a trusted partner in the restaurant supply sector.

The Front End Associate role at The Res... Show More

Job Requirements

  • High school diploma or GED, or equivalent combination of education and experience
  • Minimum of 1 year of relevant experience in retail and/or supply chain management
  • Proficiency with MS Office (Outlook, Word, Excel, PowerPoint)
  • Experience with CRM systems and project management tools
  • Ability to communicate effectively using speech, vision, and hearing
  • Ability to stand or walk for up to 9 hours per day
  • Ability to regularly lift, carry, push, or pull weights up to 50 pounds
  • Ability to perform physical activities such as bending, squatting, crawling, climbing, and reaching
  • Strong verbal and written communication skills

Job Qualifications

  • High school diploma or GED, or equivalent combination of education and experience
  • Minimum of 1 year of relevant experience in retail and/or supply chain management
  • Proficiency with MS Office (Outlook, Word, Excel, PowerPoint)
  • Experience with CRM systems and project management tools
  • Strong analytical and problem-solving skills
  • Strong verbal and written communication skills
  • Ability to manage multiple assignments and deadlines in a fast-paced environment
  • Ability to quickly adapt to changing business needs
  • Service leadership approach with a desire to exceed expectations

Job Duties

  • Deliver friendly, efficient front-end customer service and ensure a smooth checkout experience
  • Consistently achieve high levels of point-of-sale transactions on a daily basis
  • Assist customers with accurate register transactions, including cash handling and membership verification, as well as loading purchases into customer vehicles
  • Process customer returns and ensure items are restocked appropriately
  • Expedite customer flow through checkout lanes to minimize wait times
  • Serve as the first point of contact for incoming phone calls, providing prompt assistance or directing inquiries
  • Guide customers within the store and answer questions about policies, memberships, pricing, and general inquiries
  • Maintain cleanliness and organization of checkout lanes, registers, carts, and the front area of the location
  • Refill and merchandise impulse products at the front end to support sales
  • Perform additional tasks and support initiatives as assigned by management to ensure smooth location operations and alignment with overall business goals

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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