BODYROK logo

BODYROK

Front Desk/Receptionist

Job Overview

briefcase

Employment Type

Hourly
clock

Compensation

Type:
Hourly
Rate:
Exact $17.00
clock

Work Schedule

Weekend Shifts
diamond

Benefits

Base hourly pay
Unlimited commissions
Paid Time Off
Employee Discounts
Health Insurance
Dental Insurance
401(k) Plan

Job Description

BODYROK is a dynamic and rapidly growing fitness company that offers high-intensity, low-impact Pilates workouts designed to tone, sculpt, and redefine the body and mind in just 45 minutes. Focused on creating a positive and empowering environment, BODYROK is committed to helping individuals become the best version of themselves, both physically and mentally. The company prides itself on its welcoming and inclusive culture, offering a unique fitness experience that blends effective workout routines with exceptional customer service. BODYROK studios serve as community hubs where fitness enthusiasts of all levels can engage in transformative workouts and receive support from passionate team... Show More

Job Requirements

  • High school diploma or GED required
  • ability to lift and/or move up to 25 lbs
  • occasionally sits, walks, kneels, and reaches with hands and arms
  • comfortable interacting with people and making them feel welcome

Job Qualifications

  • 1-2 years of customer service or sales experience preferred
  • 1-2 years MindBody software experience preferred
  • competitive drive to succeed in commission sales and performance based culture
  • excellent customer service skills
  • knowledge of sales practices and techniques
  • independent, self-starter with strong organizational skills
  • basic computer skills
  • strong communication skills in both oral and written
  • organized and detail-oriented
  • friendly, warm, compassionate, and welcoming personality
  • easy to talk to and comfortable around new people
  • must be available to work at least 2 weekend days per month

Job Duties

  • Greet all incoming members and guests
  • ensure all check-in procedures are followed
  • thank guests for coming as they exit
  • create new business internally through member promotions, referrals, and inquiries
  • promote specials to current and future guests
  • reach out to existing and potential members via email for sales opportunities
  • reconcile and report all incoming and outgoing transactions
  • successfully attain personal sales revenue targets
  • tour potential members through the studio and connect guests to the facility, equipment, services, and amenities
  • handle member service issues including change of address, electronic funds setup or change, and questions regarding billings and payments
  • update supply request log and maintenance log depending on the issue
  • promote and sell merchandise
  • keep the front desk area and entryway clutter-free, orderly, and clean
  • perform general cleaning duties including hourly bathroom room and studio checks
  • follow up with members who have enrolled to ensure we are exceeding expectations
  • provide the highest level of customer service possible when communicating and interacting with guests

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.