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BODYROK

Front Desk/Receptionist

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Employee Discounts
Flexible Schedule
Wellness resources

Job Description

BODYROK is a dynamic and rapidly growing fitness company known for its high-intensity, low-impact Pilates workouts that effectively tone, sculpt, and redefine both body and mind in just 45 minutes. The company is dedicated to fostering a supportive community and helping both team members and clients achieve their best selves through innovative fitness programs and a welcoming environment. With its commitment to quality service and member satisfaction, BODYROK is expanding its team to include passionate individuals who share the company’s vision and enthusiasm for fitness and wellness. BODYROK operates fast-paced studios where the energy, dedication, and positive attitude of every... Show More

Job Requirements

  • High School Diploma or GED required
  • 1-2 years of customer service or sales experience preferred
  • 1-2 years MindBody software experience preferred
  • ability to lift and/or move up to 25 lbs
  • must be available to work at least 2 weekend days per month
  • ability to occasionally sit, walk, kneel, and reach with hands and arms

Job Qualifications

  • 1-2 years of customer service or sales experience preferred
  • 1-2 years MindBody software experience preferred
  • competitive drive to succeed in commission sales and performance based culture
  • excellent customer service skills
  • knowledge of sales practices and techniques
  • independent, self-starter with strong organizational skills
  • basic computer skills
  • strong communication skills in both oral and written
  • organized and detail-oriented
  • friendly, warm, compassionate, and welcoming personality
  • easy to talk to and comfortable around new people
  • must be available to work at least 2 weekend days per month

Job Duties

  • Greet all incoming members and guests
  • ensure all check-in procedures are followed
  • thank guests for coming as they exit
  • create new business internally through member promotions, referrals, and inquiries
  • promote specials to current and future guests
  • reach out to existing and potential members via email for sales opportunities
  • reconcile and report all incoming and outgoing transactions
  • successfully attain personal sales revenue targets
  • tour potential members through the studio and connect guests to the facility, equipment, services, and amenities
  • handle member service issues including change of address, electronic funds setup or change, and questions regarding billings and payments
  • update supply request log and maintenance log
  • promote and sell merchandise
  • keep the front desk area and entryway clutter-free, orderly, and clean
  • perform general cleaning duties including hourly bathroom and studio checks
  • follow up with members who have enrolled to ensure expectations are exceeded
  • provide the highest level of customer service when communicating with guests

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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