Front Desk/Receptionist

Antioch, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $20.00

Work Schedule

Weekend Shifts

Benefits

commission pay

Base hourly rate

Health Insurance

Paid Time Off

Employee Discounts

Professional development opportunities

Positive work environment

Job Description

BODYROK is a dynamic and rapidly expanding fitness company that specializes in high-intensity, low-impact Pilates workouts designed to tone, sculpt, and redefine the body and mind in just 45 minutes. As a leader in the fitness industry, BODYROK emphasizes a holistic approach to health, encouraging both team members and clients to become the best versions of themselves through effective and efficient workouts. The company culture is rooted in commitment, dedication, and growth, making it an ideal place for fitness enthusiasts who are passionate about health and wellness and eager to contribute to a thriving community.

The role of Stud... Show More

Job Requirements

High school diploma or GED required
The employee occasionally sits, walks, kneels, and reaches with hands and arms
Ability to lift and/or move up to 25 lbs
While performing the duties of this job, regularly exposed to moving mechanical parts
The noise level in the studio environment is loud
Must be comfortable interacting with people and making them feel welcome

Job Qualifications

1-2 years of customer service or sales experience preferred
1-2 years MindBody software experience preferred
Competitive drive to succeed in commission sales and performance-based culture
Excellent customer service skills
Knowledge of sales practices and techniques
Independent, self-starter with strong organizational skills
Basic computer skills
Strong communication skills in both oral and written
Organized and detail-oriented
Friendly, warm, compassionate, and welcoming personality
Easy to talk to and comfortable around new people
Must be available to work at least 2 weekend days per month

Job Duties

Greet all incoming members and guests
Ensure all check-in procedures are followed
Thank guests for coming as they exit
Create new business internally through member promotions, referrals, and inquiries
Promote specials to current and future guests
Reach out to existing and potential members via email for sales opportunities
Reconcile and report all incoming and outgoing transactions
Successfully attain personal sales revenue targets
Tour potential members through the studio and connect guests to the facility, equipment, services, and amenities
Handle member service issues including change of address, electronic funds setup or change, and questions regarding billings and payments
Update supply request log and maintenance log
Promote and sell merchandise
Keep the front desk area and entryway clutter-free, orderly, and clean
Perform general cleaning duties including hourly bathroom and studio checks
Follow up with members who have enrolled to ensure expectations are exceeded
Provide the highest level of customer service possible when communicating and interacting with guests

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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