Front Desk/Receptionist

Berkeley, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Exact $19.00

Work Schedule

Standard Hours

Weekend Shifts

Benefits

commission pay

Base hourly wage

Paid Time Off

Employee Discounts

Career development opportunities

friendly work environment

Rapid company growth

Job Description

BODYROK is an innovative fitness company specializing in high-intensity, low-impact Pilates workouts designed to tone, sculpt, and redefine both body and mind in just 45 minutes. Recognized for its rapidly expanding presence in the health and wellness industry, BODYROK focuses on delivering efficient and effective fitness sessions that accommodate a diverse range of fitness enthusiasts. The company thrives on a mission to help both team members and clients become the best versions of themselves, emphasizing a supportive, motivating, and community-driven environment. BODYROK’s unique approach combines intensity with mindfulness, ensuring workouts are accessible, balanced, and transformative. As a participant or employee,... Show More

Job Requirements

High school diploma or GED required
ability to sit, walk, kneel, and reach with hands and arms
ability to lift and/or move up to 25 lbs
comfort interacting with people and making them feel welcome
readiness to work in a loud studio environment
punctuality and compliance with dress code
willingness to work weekends including at least 2 weekend days per month

Job Qualifications

1-2 years of customer service or sales experience preferred
1-2 years MindBody software experience preferred
competitive drive to succeed in commission sales and performance-based culture
excellent customer service skills
knowledge of sales practices and techniques
independent self-starter with strong organizational skills
basic computer skills
strong communication skills in oral and written forms
organized and detail-oriented
friendly, warm, compassionate, and welcoming personality
comfortable interacting with new people
availability to work at least 2 weekend days per month

Job Duties

Deliver the BODYROK Service Promise
contribute to running a clean, friendly, and well-maintained studio
execute team member basics including punctuality and dress code compliance
assist members and guests in person and via email
maintain cleanliness of bathrooms, changing rooms, towels, laundry, and trash
initiate tasks and perform duties independently
monitor and respond to incoming emails
ensure all member and guest check-in procedures are followed
create new business through member promotions, referrals, and inquiries
promote special offers to current and potential members
reach out to members via email for sales opportunities
reconcile and report financial transactions
attain personal sales revenue targets
tour potential members through the studio
handle member service issues including billing and account changes
update supply and maintenance logs
promote and sell merchandise
maintain clutter-free and orderly front desk and entryway
perform general cleaning duties including hourly bathroom and studio checks
follow up with members post-enrollment
provide the highest level of customer service possible when communicating and interacting with guests

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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