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Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Weekend Shifts
Benefits
Base hourly rate
Unlimited commission
Paid Time Off
Employee Discounts
Professional development opportunities
team events
flexible scheduling
Job Description
BODYROK is a dynamic and rapidly growing fitness company specializing in high-intensity, low-impact Pilates workouts designed to tone, sculpt, and redefine both body and mind in just 45 minutes. With a commitment to helping individuals become the best versions of themselves, BODYROK has built a passionate community around its innovative workouts that promote strength, flexibility, and mindfulness. The company is deeply invested in the growth and wellness of its members and team alike, fostering an environment where dedication and passion meet to inspire transformative fitness experiences. BODYROK operates studios that blend a clean, welcoming atmosphere with expert instruction, designed to... Show More
Job Requirements
- High school diploma or GED required
- 1-2 years of customer service or sales experience preferred
- proficiency with MindBody software preferred
- must be able to work at least 2 weekend days per month
- ability to lift and/or move up to 25 lbs
- ability to occasionally sit, walk, kneel, and reach with hands and arms
- comfortable interacting with people and making them feel welcome
Job Qualifications
- 1-2 years of customer service or sales experience preferred
- 1-2 years of MindBody software experience preferred
- competitive drive to succeed in commission sales and performance-based culture
- excellent customer service skills
- knowledge of sales practices and techniques
- independent self-starter with strong organizational skills
- basic computer skills
- strong communication skills in both oral and written
- organized and detail-oriented
- friendly, warm, compassionate, and welcoming personality
- easy to talk to and comfortable around new people
- must be available to work at least 2 weekend days per month
Job Duties
- Provide member and guest check-in compliance
- greet all incoming members and guests
- ensure all check-in procedures are followed
- thank guests upon exit
- create new business through member promotions, referrals, and inquiries
- promote specials to current and future guests
- reach out to existing and potential members via email for sales opportunities
- reconcile and report incoming and outgoing transactions
- successfully attain personal sales revenue targets
- tour potential members through the studio and connect guests to facility, equipment, services, and amenities
- handle member service issues including address changes, billing, and payments
- update supply request and maintenance logs
- promote and sell merchandise
- maintain a clutter-free, orderly, and clean front desk and entryway area
- perform general cleaning duties including hourly bathroom and studio checks
- follow up with members post-enrollment to exceed expectations
- provide the highest level of customer service to guests and members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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