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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $15.00 - $18.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Bonus based on performance
Company parties
Employee Discounts
Training and Development
Job Description
BODYROK is a dynamic and rapidly expanding fitness company that specializes in high-intensity, low-impact Pilates workouts designed to tone, sculpt, and redefine both the body and mind within a short 45-minute session. Our approach combines efficiency and effectiveness, appealing to fitness enthusiasts seeking transformative results without the long time commitments. As a growing organization, BODYROK prides itself on fostering a supportive, vibrant community that encourages both our team members and studio members to become the best version of themselves. We achieve this through our dedication to excellent service, innovative fitness programming, and a positive environment that emphasizes health, wellness, and... Show More
Job Requirements
- high school diploma or ged required
- able to occasionally sit, walk, kneel, and reach with hands and arms
- ability to lift and/or move up to 75 lbs
- comfortable interacting with people and making them feel welcome
- available to work weekend shifts
- able to perform tasks without direction or micromanagement
Job Qualifications
- 1-2 years of customer service or sales experience preferred
- 1-2 years MindBody software experience preferred
- competitive drive to succeed in commission sales and performance-based culture
- excellent customer service skills
- knowledge of sales practices and techniques
- independent, self-starter with strong organizational skills
- basic computer skills
- strong communication skills in both oral and written
- organized and detail-oriented
- friendly, warm, compassionate, and welcoming personality
- easy to talk to and comfortable around new people
- must be available to work at least 2 weekend days per month (i.e. 1 Saturday and 1 Sunday, 2 Saturdays, or 2 Sundays)
Job Duties
- Greet all incoming members and guests
- ensure all check-in procedures are followed
- thank guests for coming as they exit
- create new business internally through member promotions, referrals, and inquiries
- promote specials to current and future guests
- reach out to existing and potential members via email for sales opportunities
- reconcile and report all incoming and outgoing transactions
- tour potential members through the studio and connect guests to the facility, equipment, services, and amenities
- handle member service issues including change of address, electronic funds setup or change, and questions regarding billings and payments
- regular communications through the Daily Comms Log
- input issues into the Work Order Request Log
- promote and sell merchandise
- keep the front desk area and entryway clutter-free, orderly, and clean
- perform general cleaning duties including hourly bathroom and studio checks
- follow up with members who have enrolled to ensure we are exceeding expectations
- provide the highest level of customer service possible when communicating and interacting with guests
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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