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BODYROK

Front Desk/Receptionist

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $20.00
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Work Schedule

Weekend Shifts
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Benefits

Bonus based on performance
competitive salary
Employee Discounts
Training and Development

Job Description

BODYROK is a dynamic and rapidly expanding fitness company that specializes in offering high-intensity, low-impact workouts designed to tone, sculpt, and redefine both body and mind within just 45 minutes. Recognized for its innovative approach to fitness, BODYROK creates a supportive and energetic environment where members are motivated to achieve their personal health and wellness goals. As a company committed to excellence, BODYROK values individuals who are organized, enthusiastic, and possess strong interpersonal skills alongside a passion and excitement for the fitness industry. Working at BODYROK means being part of a vibrant community that encourages personal and professional growth while... Show More

Job Requirements

  • High school diploma or GED required
  • Ability to lift and/or move up to 25 lbs
  • Must be comfortable interacting with people and making them feel welcome
  • Must be able to occasionally sit, walk, kneel, and reach with hands and arms
  • Willingness to work at least 2 weekend days per month

Job Qualifications

  • 1-2 years of customer service or sales experience preferred, not required
  • 1-2 years MindBody software experience preferred, not required
  • Excellent customer service skills
  • Independent, self-starter with strong organizational skills
  • Basic computer skills
  • Strong communication skills in both oral and written
  • Organized and detail-oriented
  • Friendly, warm, compassionate, and welcoming personality
  • Easy to talk to and comfortable around new people
  • Must be available to work at least 2 weekend days per month (i.e. 1 Saturday and 1 Sunday, 2 Saturdays, or 2 Sundays)

Job Duties

  • Member and guest check-in compliance including greeting all incoming members and guests
  • Ensure all check-in procedures are followed
  • Thank guests for coming as they exit
  • Answer client questions related to their account and class schedule
  • Promote specials to current and future guests
  • Tour potential members through the studio and connect guests to the facility, equipment, services, and amenities
  • Handle member service issues including change of address, electronic funds setup or change, and questions regarding billings and payments
  • Update supply request log and maintenance log depending on the issue
  • Promote and sell merchandise
  • Keep the front desk area and entryway clutter-free, orderly, and clean
  • Perform general cleaning duties to include hourly bathroom and studio checks
  • Provide the highest level of customer service possible when communicating and interacting with guests

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location