
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Weekend Shifts
Benefits
Bonus based on performance
competitive salary
Employee Discounts
Training and Development
Job Description
BODYROK is a dynamic and rapidly expanding fitness company that specializes in offering high-intensity, low-impact workouts designed to tone, sculpt, and redefine both body and mind within just 45 minutes. Recognized for its innovative approach to fitness, BODYROK creates a supportive and energetic environment where members are motivated to achieve their personal health and wellness goals. As a company committed to excellence, BODYROK values individuals who are organized, enthusiastic, and possess strong interpersonal skills alongside a passion and excitement for the fitness industry. Working at BODYROK means being part of a vibrant community that encourages personal and professional growth while... Show More
Job Requirements
- High school diploma or GED required
- Ability to lift and/or move up to 25 lbs
- Must be comfortable interacting with people and making them feel welcome
- Must be able to occasionally sit, walk, kneel, and reach with hands and arms
- Willingness to work at least 2 weekend days per month
Job Qualifications
- 1-2 years of customer service or sales experience preferred, not required
- 1-2 years MindBody software experience preferred, not required
- Excellent customer service skills
- Independent, self-starter with strong organizational skills
- Basic computer skills
- Strong communication skills in both oral and written
- Organized and detail-oriented
- Friendly, warm, compassionate, and welcoming personality
- Easy to talk to and comfortable around new people
- Must be available to work at least 2 weekend days per month (i.e. 1 Saturday and 1 Sunday, 2 Saturdays, or 2 Sundays)
Job Duties
- Member and guest check-in compliance including greeting all incoming members and guests
- Ensure all check-in procedures are followed
- Thank guests for coming as they exit
- Answer client questions related to their account and class schedule
- Promote specials to current and future guests
- Tour potential members through the studio and connect guests to the facility, equipment, services, and amenities
- Handle member service issues including change of address, electronic funds setup or change, and questions regarding billings and payments
- Update supply request log and maintenance log depending on the issue
- Promote and sell merchandise
- Keep the front desk area and entryway clutter-free, orderly, and clean
- Perform general cleaning duties to include hourly bathroom and studio checks
- Provide the highest level of customer service possible when communicating and interacting with guests
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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