Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $18.50
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
retirement savings plan
Employee assistance program
Paid Time Off
Sick Time
Holiday pay
Tuition Reimbursement
myFlexPay
Job Description
Sunrise Senior Living is a leading provider of senior living services dedicated to enhancing the lives of older adults through compassionate care and a vibrant community environment. With celebrations of meaningful moments and a commitment to quality service deeply embedded in its culture, Sunrise Senior Living has been recognized multiple times as a Great Place to Work. This designation reflects the company’s deep commitment to cultivating a positive workplace where employees are valued, relationships flourish, and every team member has the opportunity to grow both personally and professionally.
Sunrise Senior Living specializes in assisted living communities designed to suppo... Show More
Sunrise Senior Living specializes in assisted living communities designed to suppo... Show More
Job Requirements
- High school diploma or GED
- customer service experience
- computer proficiency including Microsoft Office and related applications
- ability to handle multiple priorities
- strong verbal and written communication skills
- organizational skills
- attention to detail
- capacity to maintain accurate records
- commitment to safety protocols
- ability to respond promptly in emergency situations
- willingness to participate in required training
- pass pre-employment drug test and physical evaluation as mandated
- compliance with COVID-19 and Influenza vaccination requirements as per local laws
Job Qualifications
- High school degree or GED
- proven customer service experience and skills
- proficiency in computer skills, including Microsoft Office and Sunrise applications
- ability to learn new software applications
- understanding of safety procedures and regulations
- strong communication and organizational skills
- capability to multitask and manage time effectively
- good judgment and problem-solving abilities
- team-oriented mindset
- reliable and detail-oriented approach
Job Duties
- Oversee the community entry area for visitors, guests, and residents
- extend a warm welcome and greeting
- offer and provide beverages to visitors and guests
- ensure that community safety protocols are in place
- contact the Director of Sales or Executive Director to meet with prospective residents, families, or visitors
- greet potential candidates interested in careers
- direct candidates to apply online or capture applicant information
- answer incoming telephone calls within two to three rings with appropriate greeting and identification
- take messages and communicate to intended recipients
- offer community overview to callers and direct appropriately
- manage appointments for residents and family members
- send get well cards to residents in hospital
- order Memory Flower for deceased residents
- send sympathy cards to families
- order flowers and name plates for new residents
- order guest meals for resident move-in days
- maintain marketing and move-in packet inventory
- support Director of Sales with inquiry calls and lead tracking
- perform administrative duties related to resident move-in
- keep front desk and entry area neat and organized
- monitor Bistro area for cleanliness, refreshments, and music
- ensure coverage at front desk when away
- partner with team for compliance with occupational health and safety regulations
- practice safety procedures including PPE, fire extinguishers, and lockout/tagout
- maintain resident and team member rosters and schedules for emergencies
- champion Safe Leaving Program
- respond to emergencies per policies
- ensure guest and resident sign-in/out
- maintain elopement list
- update resident phone list, move-in/out registers, guest sign-in logs
- prepare and tally meal tickets
- collect and process meal ticket payments
- organize and distribute mail
- post daily menu
- maintain miscellaneous credit forms
- assist with recruitment data entry and general administrative tasks
- monitor and order office supplies
- track and distribute team member paychecks
- participate in team meetings and training
- contribute to team engagement and uphold Team Member Credo
- maintain compliance with training requirements
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter