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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $7.25 - $12.75
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedule
Employee Discounts
Job Description
Dave & Buster's is a unique entertainment and dining establishment that combines the best of food, drinks, and games all under one roof, creating an ideal environment for celebrating fun and making memorable experiences with friends and family. As a leading restaurant and entertainment venue, Dave & Buster's stands out from traditional dining or game centers by offering a dynamic and vibrant atmosphere where no two days are ever the same. Known for its lively environment, excellent customer service, and a wide array of interactive games, this company fosters an engaging work culture with flexible schedules that accommodate employees' schooling... Show More
Job Requirements
- at least 16 years of age
- able to work days, nights, and/or weekends as required
- able to work in noisy, fast-paced environment with distractions
- able to read and write handwritten notes
- able to lift and carry up to 30 pounds
- able to move and stand for long periods
- able to walk or stand 100 percent of the shift
- able to reach, bend, and stoop frequently
- able to communicate greetings, requests, and farewells clearly in English
- able to follow dress guidelines maintaining a neat, clean, and professional appearance
Job Qualifications
- friendly and enthusiastic communicator
- ability to handle cash transactions accurately
- experience in restaurant, retail, or cashier positions preferred but not required
- ability to work in noisy, fast-paced environments
- skilled at managing multiple guests simultaneously
- ability to maintain professionalism and appearance
- ability to read and write in English
- strong interpersonal skills to foster teamwork and guest satisfaction
- age 16 or older
- ability to remain calm and polite when dealing with dissatisfied guests
Job Duties
- deliver an unparalleled guest experience through excellent food, drinks and games
- act as an ambassador greeting guests with a positive attitude and assisting with game rentals, merchandise sales, and telephone calls
- keep immediate supervisor informed of any problems or unusual matters and take corrective action as needed
- bid farewell to guests ensuring their experience was satisfactory and invite them to return
- prepare for each shift by stocking area with necessary supplies such as menus, silverware, and gift cards
- maintain cleanliness and organization of the front desk and host station
- conduct merchandise inventory during and after shifts
- foster positive working relationships with team members to promote productivity and morale
- notify manager of any unhappy guest and assist other team members as needed
- drive table turn timing by scouting and cleaning tables
- manage seating rotation following fairness guidelines
- manage guest flow from entrances and communicate wait times as needed
- deliver silverware to guests when seated
- accurately calculate bill transactions and process payments
- reconcile cash from registers and complete take-out order transactions
- sell merchandise when applicable
- maintain friendly demeanor and frequent smiling
- communicate effectively with multiple guests while generating enthusiasm
- dress neatly and professionally
- read and communicate clearly in English
- respond calmly to dissatisfied guests and escalate issues to management
- comply with all dress and conduct guidelines
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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