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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $7.25 - $12.75
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Job Description
Dave & Buster's is a unique entertainment and dining venue that combines the excitement of a vibrant game room with a full-service restaurant and bar. Known for offering an energetic and fun atmosphere, it caters to guests of all ages who are looking to celebrate, socialize, and enjoy a combination of food, drinks, and interactive games. Founded with the goal to create an environment that is different from everyday dining or entertainment experiences, Dave & Buster's provides an ideal setting for parties, family outings, and casual get-togethers. The company stands out by fostering a friendly and dynamic workplace culture where... Show More
Job Requirements
- Must be at least 16 years of age
- Ability to read and communicate in English
- Ability to work days, nights, and/or weekends as required
- Ability to work in a noisy, fast paced environment with distracting conditions
- Ability to lift and carry up to 30 pounds
- Ability to move about facility and stand for long periods of time
- Ability to walk or stand 100 percent of shift
- Ability to reach, bend, and stoop frequently
Job Qualifications
- Restaurant, retail, or cashier experience preferred but not required
- Ability to communicate effectively with multiple guests while generating enthusiasm for Dave & Buster’s
- Ability to articulate clear greetings, requests for assistance, and farewells to guests
- Ability to calmly respond to dissatisfied guests and call issues to manager’s attention
- Must demonstrate ability to read and communicate in English
- Must be at least 16 years of age
Job Duties
- Delivers an unparalleled guest experience through the best combination of food, drinks and games
- Acts as ambassador to the building, greeting guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action
- Bids farewell to guests leaving
- Ensures everything was satisfactory and invites guests to return
- Prepares for the shift by ensuring area is stocked with supplies including menus, silverware, Power cards, gift cards etc
- Reviews the cleanliness and organization of the Front Desk and Host station
- Ensures all menus are stocked and properly cleaned and maintained
- Checks for restocking of necessary supplies
- Brings all areas up to standard
- Discusses problem areas with manager
- Conducts merchandise inventory during and after shift if applicable
- Maintains favorable working relationships with all team members to promote a cooperative and harmonious working climate
- Notifies manager of any guest that is perceived to be unhappy
- Assists other team members as needed or as business dictates
- Drives table turn timing by scouting open tables, bussing and cleaning tables
- Rotates seating appropriately following guidelines to ensure fairness and balance
- Manages flow from the front doors, efficiently helping guests with needs and directing as needed
- Manages wait times and communicates information as needed to guests, team members, and managers
- Delivers silverware as guests are seated
- Makes timely and accurate calculations of bill transactions
- Greets and assists guests efficiently and with a smile while processing transactions
- Is responsible for the reconciliation of any monies from their banks
- Completes To Go order transactions for guests and ensures accuracy
- Sells merchandise from the Front Desk if applicable
- Must be friendly and able to smile frequently
- Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times
- Must demonstrate ability to read and communicate in English
- Must be skilled at calmly responding to dissatisfied guests and calling issues to manager’s attention
- Must be at least 16 years of age
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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