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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $13.00 - $14.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Dental Insurance
Health Insurance
flexible schedule
401(k)
Vision Insurance
Job Description
Dave & Buster's is a premier entertainment and dining establishment known for combining an exciting mix of delicious food, refreshing drinks, and a vibrant arcade atmosphere to create an unforgettable experience for its guests. Established as a leader in the entertainment dining industry, Dave & Buster's offers a unique blend of restaurant, bar, and game arcade, catering to families, friends, and groups looking for an all-out fun celebration. The company prides itself on fostering a lively and welcoming environment where guests can enjoy their time, whether they are dining, playing games, or celebrating special occasions. With numerous locations across the... Show More
Job Requirements
- must be at least 16 years of age
- ability to work days, nights, and/or weekends as required
- ability to work in noisy, fast paced environment with distracting conditions
- ability to read and write handwritten notes
- ability to lift and carry up to 30 pounds
- ability to move about facility and stand for long periods of time
- ability to walk or stand 100 percent of shift
- ability to reach, bend, and stoop frequently
Job Qualifications
- high school diploma or equivalent preferred
- experience in restaurant, retail, or cashier roles preferred but not required
- excellent communication and interpersonal skills
- ability to multitask and work in a fast-paced environment
- friendly and positive attitude
- basic math skills for handling transactions
- ability to read and write in English
- ability to remain calm and professional when dealing with dissatisfied guests
Job Duties
- deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- act as ambassador to the building, greeting guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones
- keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action or suggest alternative courses of action
- bid farewell to guests leaving, ensure everything was satisfactory and invite guests to return
- prepare for the shift by ensuring area is stocked with supplies including menus, silverware, power cards, gift cards
- review cleanliness and organization of the front desk and host station
- ensure all menus are stocked and properly cleaned and maintained
- check for restocking necessary supplies
- bring all areas up to standard
- discuss problem areas with manager
- conduct merchandise inventory during and after shift if applicable
- maintain favorable working relationships with all team members to foster a cooperative and harmonious working climate
- notify manager of any guest perceived to be unhappy
- assist other team members as needed or as business dictates
- drive table turn timing by scouting open tables, bussing and cleaning tables as necessary
- rotate seating appropriately following guidelines to ensure fairness and balance in dining areas
- manage flow from the front doors, efficiently helping guests with needs and directing as needed
- manage wait times and communicate information to guests, team members, and managers
- deliver silverware as guests are seated
- make timely and accurate calculations of bill transactions
- greet and assist guests efficiently and with a smile while processing transactions
- be responsible for reconciliation of any monies from their banks
- complete "to go" order transactions for guests and ensure accuracy
- sell merchandise from the front desk if applicable
- be friendly and able to smile frequently
- communicate effectively with multiple guests while generating enthusiasm for Dave & Buster's
- be dressed according to dress guidelines, looking neat, clean and professional at all times
- demonstrate ability to read and communicate in English
- articulate clear greetings, requests for assistance, and farewells to guests
- respond calmly to dissatisfied guests and call issues to manager's attention
- be at least 16 years of age
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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