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Dave & Buster's logo

Front Desk/Host

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $12.00 - $13.50
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedule
Employee Discounts

Job Description

Dave & Buster's is a renowned entertainment and dining company that offers a unique combination of restaurant, bar, and arcade gaming experiences. Known for its lively atmosphere and dedication to fun, Dave & Buster's locations are vibrant destinations where guests can enjoy great food, exciting games, and memorable social experiences. As a well-established brand in the entertainment industry, Dave & Buster's prides itself on creating an environment that is not only fun for guests but also supportive and dynamic for team members. The company offers flexible scheduling options perfect for accommodating various lifestyles, including students and those holding multiple jobs,... Show More

Job Requirements

  • Must be at least 16 years of age
  • Ability to work days, nights, and weekends as required
  • Capability to lift and carry up to 30 pounds
  • Ability to stand or walk for entire shifts
  • Comfortable working in a noisy and fast-paced environment
  • Ability to read and write handwritten notes
  • Frequent reaching, bending, and stooping
  • Ability to remain friendly and professional throughout the shift

Job Qualifications

  • Strong communication skills
  • Ability to greet and engage guests enthusiastically
  • Capable of multitasking in a fast-paced, noisy environment
  • Friendly demeanor with the ability to smile frequently
  • Basic math skills for transaction processing
  • Ability to read and communicate clearly in English
  • Ability to remain professional and neat in appearance
  • Restaurant, retail, or cashier experience preferred but not required
  • Must demonstrate ability to handle guest concerns calmly and professionally

Job Duties

  • Greet guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones
  • Deliver an unparalleled guest experience through the combination of food, drinks, and games
  • Keep immediate supervisor informed of all problems or significant matters and take corrective action or suggest alternatives
  • Manage guest flow from front doors, assist with seating, and manage wait times efficiently
  • Prepare for shifts by stocking supplies such as menus, silverware, power cards, and gift cards
  • Review cleanliness and organization of the front desk and host station and maintain supplies
  • Conduct merchandise inventory during and after shifts when applicable
  • Foster a cooperative and harmonious working environment with other team members
  • Calmly respond to dissatisfied guests and notify managers of any issues
  • Process transactions accurately, including bill calculations, to-go orders, and sales of merchandise
  • Bid farewell to guests leaving and invite them to return
  • Assist other team members as needed

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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