Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $12.00 - $13.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
flexible schedule
Employee Discounts
Job Description
Dave & Buster's is a unique entertainment and dining establishment that combines the best of both worlds to create an unforgettable experience for guests of all ages. Known for its vibrant atmosphere filled with the best combination of food, drinks, and a vast selection of arcade games, Dave & Buster's stands out as a premier venue for celebrations, casual outings, and family fun. The company prides itself on offering a dynamic environment where no two days are ever the same, providing both guests and employees with exciting and engaging experiences daily. As a leader in the entertainment and restaurant industry,... Show More
Job Requirements
- must be at least 16 years of age
- work days, nights, and/or weekends as required
- work in noisy, fast paced environment with distracting conditions
- read and write handwritten notes
- lift and carry up to 30 pounds
- move about facility and stand for long periods of time
- walk or stand 100% of shift
- reach, bend, and stoop frequently
Job Qualifications
- restaurant, retail, or cashier experience preferred but not required
- strong communication skills
- ability to greet guests warmly and generate enthusiasm for Dave & Buster’s
- ability to follow dress guidelines and maintain a neat, clean, professional appearance
- ability to read and communicate in English
- skill in calmly responding to dissatisfied guests and escalating issues to management
- ability to multitask and work efficiently in a fast-paced environment
Job Duties
- deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- act as ambassador to the building, greeting guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones
- keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative courses of action
- bid farewell to guests leaving, ensure everything was satisfactory and invite guests to return
- prepare for the shift by ensuring area is stocked with supplies such as menus, silverware, Power cards, gift cards etc
- review the cleanliness and organization of the front desk and host station
- ensure all menus are stocked and properly cleaned and maintained
- check for restocking of necessary supplies
- bring all areas up to standard
- discuss problem areas with manager
- conduct merchandise inventory during and after shift, if applicable
- maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity and efficiency/effectiveness
- notify manager of any guest that is perceived to be unhappy
- assist other team members as needed or as business dictates
- drive table turn timing by scouting open tables, bussing and cleaning tables as necessary
- rotate seating appropriately following guidelines to ensure fairness and balance in the dining areas
- manage flow from the front doors, efficiently helping guests with needs and directing as needed
- manage wait times and communicate information as needed to guests, team members, and managers
- deliver silverware as guests are seated
- make timely and accurate calculations of bill transactions
- greet and assist guests efficiently and with a smile while processing transactions
- be responsible for the reconciliation of any monies from their banks
- complete “To Go” order transactions for guests and ensure accuracy
- sell merchandise from the front desk, if applicable
- be friendly and able to smile frequently
- communicate effectively with multiple guests while generating enthusiasm for Dave & Buster’s
- be dressed in accordance with dress guidelines, looking neat, clean, and professional at all times
- demonstrate ability to read and communicate in English
- articulate clear greetings, requests for assistance, and farewells to guests
- be skilled at calmly responding to dissatisfied guests and calling issues to manager's attention
- be at least 16 years of age
Job Qualifications
Experience
No experience required
Job Location
OysterLink connects hospitality employers and applicants.
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