Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible scheduling
Employee Discounts
Job Description
Dave & Buster's is a unique entertainment and dining establishment that combines the excitement of an arcade with a full-service restaurant and bar. Known for delivering an unparalleled guest experience, Dave & Buster's offers a lively atmosphere where customers can enjoy a vibrant mix of food, drinks, and games all in one location. The company prides itself on being a welcoming and dynamic place to work, with flexible scheduling options that accommodate students and individuals with other jobs, making it ideal for a variety of applicants. Alongside great opportunities for social interaction and fun, Dave & Buster's provides a comprehensive... Show More
Job Requirements
- must be at least 16 years of age
- must be able to work days, nights, and/or weekends as required
- must be able to work in noisy, fast paced environment with distracting conditions
- must be able to read and write handwritten notes
- must be able to lift and carry up to 30 pounds
- must be able to move about facility and stand for long periods of time
- must be able to walk or stand 100% of shift
- must be able to reach, bend, and stoop frequently
Job Qualifications
- high school diploma or equivalent preferred
- prior experience in restaurant, retail, or cashier role preferred but not required
- excellent communication and interpersonal skills
- ability to multitask and handle a fast-paced environment
- friendly and positive attitude
- ability to work flexible hours including days, nights, and weekends
- basic math skills for handling transactions
- ability to read and write in English
- customer service oriented
Job Duties
- deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- act as ambassador to the building, greeting guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones
- keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative courses of action
- bid farewell to guests leaving, ensuring everything was satisfactory and inviting guests to return
- prepare for the shift by ensuring area is stocked with supplies including menus, silverware, power cards, gift cards etc
- review the cleanliness and organization of the front desk and host station
- ensure all menus are stocked and properly cleaned and maintained
- check for restocking of necessary supplies
- bring all areas up to standard
- discuss problem areas with manager
- conduct merchandise inventory during and after shift, if applicable
- maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity and efficiency
- notify manager of any guest that is perceived to be unhappy
- assist other team members as needed or as business dictates
- drive table turn timing by scouting open tables, bussing and cleaning tables as necessary
- rotate seating appropriately following guidelines to ensure fairness and balance in the dining areas
- manage flow from the front doors, efficiently helping guests with needs and directing as needed
- manage wait times and communicate information as needed to guests, team members, and managers
- deliver silverware as guests are seated
- make timely and accurate calculations of bill transactions
- greet and assist guests efficiently and with a smile while processing transactions
- be responsible for the reconciliation of any monies from their banks
- complete to go order transactions for guests and ensure accuracy
- sell merchandise from the front desk, if applicable
- be friendly and able to smile frequently
- communicate effectively with multiple guests while generating enthusiasm for Dave & Buster's
- dress in accordance with dress guidelines, looking neat, clean, and professional at all times
- demonstrate ability to read and communicate in English
- articulate clear greetings, requests for assistance, and farewells to guests
- respond calmly to dissatisfied guests and call issues to manager's attention
- be at least 16 years of age
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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