Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
Flexible Schedule
Employee Discounts
Job Description
Dave & Buster's is a unique entertainment and dining establishment that combines the excitement of a high-energy arcade with the enjoyment of a contemporary restaurant. Known for offering a diverse range of food, drinks, and games, Dave & Buster's creates an ideal environment for parties, celebrations, and casual gatherings alike. The company prides itself on delivering an exceptional guest experience where no two days at work are the same, making it a dynamic and engaging workplace. Flexible scheduling options are available, accommodating team members who are balancing school, other jobs, or varying commitments. The workplace culture emphasizes cooperation, enthusiasm, and... Show More
Job Requirements
- must be at least 16 years of age
- ability to work days, nights, and/or weekends as required
- ability to work in a noisy, fast paced environment with distracting conditions
- ability to read and write handwritten notes
- ability to lift and carry up to 30 pounds
- ability to move about facility and stand for long periods of time
- ability to walk or stand 100 percent of shift
- ability to reach, bend, and stoop frequently
- must be able to communicate effectively in English
Job Qualifications
- high school diploma or equivalent preferred
- prior experience in restaurant, retail, or cashier roles preferred but not required
- strong communication skills
- ability to multi-task in a fast-paced environment
- customer service orientation
- ability to read and write English
- demonstrated ability to handle cash transactions accurately
- friendly and positive demeanor
- teamwork and cooperation skills
Job Duties
- delivers an unparalleled guest experience through the best combination of food, drinks and games
- acts as ambassador to the building, greeting guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones
- keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action
- bids farewell to guests leaving and ensures everything was satisfactory while inviting them to return
- prepares for the shift by ensuring area is stocked with supplies including menus, silverware, power cards, and gift cards
- reviews the cleanliness and organization of the front desk and host station
- ensures all menus are stocked and properly cleaned and maintained
- checks for restocking of necessary supplies
- brings all areas up to standard and discusses problem areas with manager
- conducts merchandise inventory during and after shift if applicable
- maintains a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate
- notifies manager of any guest that is perceived to be unhappy
- assists other team members as needed or as business dictates
- drives table turn timing by scouting open tables, bussing and cleaning tables as necessary
- rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas
- manages flow from the front doors, efficiently helping guests with needs and directing as needed
- manages wait times and communicates information as needed to guests, team members, and managers
- delivers silverware as guests are seated
- makes timely and accurate calculations of bill transactions
- greets and assists guests efficiently while processing transactions
- is responsible for reconciliation of any monies from their banks
- completes to go order transactions accurately
- sells merchandise from the front desk if applicable
- remains friendly and able to smile frequently
- communicates effectively with multiple guests while generating enthusiasm for Dave & Buster's
- is dressed in accordance with dress guidelines and maintains a neat, clean, and professional appearance
- demonstrates ability to read and communicate in English
- articulates clear greetings, requests for assistance, and farewells to guests
- calmly responds to dissatisfied guests and calls issues to manager's attention
- must be at least 16 years of age
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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