Dave & Buster's logo

Dave & Buster's

Front Desk/Host

Job Overview

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Employment Type

Hourly
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games

Job Description

Dave & Buster's is a unique entertainment venue that blends dining with arcade gaming, creating an ideal environment for celebrating all-out fun. Well-known for its casual yet energetic atmosphere, Dave & Buster's offers a dynamic workplace where no two days are ever the same. The company prides itself on delivering exceptional guest experiences through the best combination of food, drinks, and games. They provide flexible schedules to accommodate employees’ commitments such as school or other jobs, making it an attractive workplace for diverse individuals.

The Front Desk and Host position at Dave & Buster's is instrumental in shaping the firs... Show More

Job Requirements

  • must be at least 16 years of age
  • must demonstrate ability to read and communicate in English
  • must be skilled at calmly responding to dissatisfied guests and calling issues to manager's attention
  • must be friendly and able to smile frequently
  • restaurant, retail, or cashier experience preferred but not required
  • ability to communicate effectively with multiple guests while generating enthusiasm for Dave & Buster's
  • dressed in accordance with dress guidelines, neat, clean, and professional at all times
  • work days, nights, and/or weekends as required
  • work in noisy, fast paced environment with distracting conditions
  • read and write handwritten notes
  • lift and carry up to 30 pounds
  • move about facility and stand for long periods of time
  • walk or stand 100% of shift
  • reach, bend, and stoop frequently

Job Qualifications

  • restaurant, retail, or cashier experience preferred but not required
  • ability to communicate effectively with multiple guests while generating enthusiasm for Dave & Buster's
  • demonstrates ability to read and communicate in English
  • skilled at calmly responding to dissatisfied guests and calling issues to manager's attention
  • friendly and able to smile frequently
  • dressed in accordance with dress guidelines, neat, clean, and professional at all times
  • must be at least 16 years of age

Job Duties

  • delivers an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • acts as ambassador to the building, greeting guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones
  • keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action
  • bids farewell to guests leaving and ensures everything was satisfactory and invites guests to return
  • prepares for the shift by ensuring area is stocked with supplies such as menus, silverware, power cards, gift cards
  • reviews the cleanliness and organization of the front desk and host station
  • manages flow from the front doors, efficiently helping guests with needs and directing as needed
  • makes timely and accurate calculations of bill transactions

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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