Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.75
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Job Description
Dave & Buster's is a unique entertainment and dining establishment that provides a comprehensive experience combining food, drinks, and games all under one roof. Founded with the mission to offer an exciting and lively environment for guests of all ages, Dave & Buster's stands out by blending a full-service restaurant with a high-energy arcade and event space. This dynamic atmosphere is perfect for families, friends, and groups looking to celebrate special occasions or simply enjoy a fun outing. With numerous locations across the country, Dave & Buster's has established a reputation for exceptional guest service, innovative game selection, and good... Show More
Job Requirements
- must be at least 16 years of age
- work days, nights, and/or weekends as required
- work in noisy, fast paced environment with distracting conditions
- read and write handwritten notes
- lift and carry up to 30 pounds
- move about facility and stand for long periods of time
- walk or stand 100% of shift
- reach, bend, and stoop frequently
Job Qualifications
- must be at least 16 years of age
- must demonstrate ability to read and communicate in English
- must be able to articulate clear greetings, requests for assistance, and farewells to guests
- must be skilled at calmly responding to dissatisfied guests and calling issues to manager's attention
- restaurant, retail, or cashier experience preferred but not required
- employee needs to be able to communicate effectively with multiple guests while generating enthusiasm for Dave & Buster's
- is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times
Job Duties
- delivers an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- acts as ambassador to the building, greeting guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones
- smiles and greets guests upon entering
- keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action
- bids farewell to guests leaving
- ensures everything was satisfactory and invites guests to return
- prepares for the shift by ensuring area is stocked with supplies: menus, silverware, power cards, gift cards etc
- reviews the cleanliness and organization of the front desk and host station
- ensures all menus are stocked and properly cleaned and maintained
- checks for restocking of necessary supplies
- brings all areas up to standard
- discusses problem areas with manager
- conducts merchandise inventory during and after shift, if applicable
- maintains a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity and efficiency/effectiveness
- notifies manager of any guest that is perceived to be unhappy
- assists other team members as needed or as business dictates
- drives table turn timing by scouting open tables, bussing and cleaning tables as necessary
- rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas
- manages flow from the front doors, efficiently helping guests with needs and directing as needed
- manages wait times and communicates information as needed to guests, team members, and managers
- delivers silverware as guests are seated
- makes timely and accurate calculations of bill transactions
- greets and assists guests efficiently and with a smile while processing transactions
- is responsible for the reconciliation of any monies from their banks
- completes to go order transactions for guests and ensures accuracy
- sells merchandise from the front desk, if applicable
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: