Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
Flexible Schedule
Employee Discounts
Job Description
Dave & Buster's is a unique entertainment and dining venue that combines the best of food, drinks, and games to provide an unparalleled guest experience. Established as a lively and dynamic environment, Dave & Buster's is known for its vibrant atmosphere where every day brings new and exciting interactions, making it a popular destination for friends, families, and groups looking to celebrate all-out fun. The company prides itself on offering flexible schedules to accommodate various lifestyles, making it an ideal workplace for individuals balancing school, other jobs, or personal commitments. With an emphasis on teamwork and customer satisfaction, employees at... Show More
Job Requirements
- must be at least 16 years of age
- must demonstrate ability to read and communicate in English
- willing to work days, nights, and weekends as required
- able to work in noisy, fast paced environment with distracting conditions
- able to lift and carry up to 30 pounds
- able to move about facility and stand for long periods of time
- able to walk or stand 100% of shift
- able to reach, bend and stoop frequently
- able to effectively communicate with guests and team members
- able to remain calm in handling dissatisfied guests and escalate issues appropriately
Job Qualifications
- restaurant, retail, or cashier experience preferred but not required
- ability to communicate effectively with multiple guests while generating enthusiasm for Dave & Buster's
- must demonstrate ability to read and communicate in English
- must be friendly and able to smile frequently
- must be dressed in accordance with dress guidelines, looking neat, clean and professional
- must be at least 16 years of age
- skilled at calmly responding to dissatisfied guests and calling issues to manager's attention
- ability to manage table turn timing and seating rotations
- ability to handle cash transactions accurately
Job Duties
- delivers an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- acts as ambassador to the building, greeting guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones
- keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action
- bids farewell to guests leaving and ensures everything was satisfactory while inviting guests to return
- prepares for the shift by ensuring area is stocked with supplies such as menus, silverware, power cards, gift cards etc
- reviews the cleanliness and organization of the front desk and host station
- ensures all menus are stocked and properly cleaned and maintained
- checks for restocking of necessary supplies
- brings all areas up to standard
- discusses problem areas with manager
- conducts merchandise inventory during and after shift, if applicable
- maintains a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate conducive to maximum team member morale, productivity and efficiency
- notifies manager of any guest perceived to be unhappy
- assists other team members as needed or as business dictates
- drives table turn timing by scouting open tables, bussing and cleaning tables as necessary
- rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas
- manages flow from the front doors, efficiently helping guests with needs and directing as needed
- manages wait times and communicates information as needed to guests, team members, and managers
- delivers silverware as guests are seated
- makes timely and accurate calculations of bill transactions
- greets and assists guests efficiently and with a smile while processing transactions
- is responsible for the reconciliation of any monies from their banks
- completes to go order transactions for guests and ensures accuracy
- sells merchandise from the front desk, if applicable
- must be friendly and able to smile frequently
- must be dressed in accordance with dress guidelines, looking neat, clean, and professional at all times
- must demonstrate ability to read and communicate in English
- must be skilled at calmly responding to dissatisfied guests and calling issues to manager's attention
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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