Dave & Buster's, Inc. logo

Dave & Buster's, Inc.

Front Desk/Host

Job Overview

briefcase

Employment Type

Hourly
Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $7.25 - $11.75
clock

Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
Flexible Schedule

Job Description

Dave & Buster's is a unique entertainment and dining chain that combines a vibrant restaurant experience with a fun-filled arcade environment. Established to provide a perfect blend of food, drinks, and games, Dave & Buster's offers guests an energetic setting ideal for celebrations and social gatherings. With locations across numerous cities, the company prides itself on delivering exceptional guest experiences every day by focusing on top-quality service and entertainment. As a well-known name in the hospitality and entertainment industry, Dave & Buster's emphasizes a lively atmosphere where friends and families can enjoy time together, whether it's for a casual meal... Show More

Job Requirements

  • Must be at least 16 years of age
  • Ability to work days, nights and weekends as required
  • Capacity to work in noisy, fast-paced environment with distractions
  • Capability to lift and carry up to 30 pounds
  • Ability to stand and walk for 100 percent of the shift
  • Frequent reaching, bending and stooping
  • Must be able to read and write handwritten notes
  • Compliance with dress guidelines ensuring professional appearance

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in restaurant, retail, or cashier roles preferred but not required
  • Strong communication skills to interact with multiple guests simultaneously
  • Ability to maintain a friendly attitude and smile frequently
  • Proficient in reading and communicating in English
  • Ability to calmly handle dissatisfied guests and escalate concerns appropriately
  • Neat, clean, and professional appearance at all times

Job Duties

  • Deliver an unparalleled guest experience through food, drinks and games
  • Act as ambassador greeting guests with positivity and enthusiasm
  • Coordinate game rentals, merchandise sales and telephone communications
  • Maintain cleanliness and stock of the front desk and host station
  • Manage wait times, seating rotations and table turn timing
  • Reconcile bill transactions and handle guest payments efficiently
  • Communicate effectively with guests, team members and managers to resolve issues and enhance guest satisfaction

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location