Dave & Buster's, Inc. logo

Dave & Buster's, Inc.

Front Desk/Host

Job Overview

briefcase

Employment Type

Hourly
Part-time
clock

Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Flexible Schedule
team environment

Job Description

Dave & Buster's is a vibrant entertainment and dining company known for combining the best food, drinks, and games in a unique environment that caters to guests seeking fun and social experiences. Established to offer a one-of-a-kind entertainment space, Dave & Buster's stands out by providing guests with exciting arcade games, delicious dining options, and a lively ambiance that makes every visit memorable. The company prides itself on creating an exciting, fast-paced atmosphere that emphasizes customer satisfaction and team collaboration. As an employer, Dave & Buster's offers a flexible schedule which is ideal for individuals balancing school or multiple jobs,... Show More

Job Requirements

  • Must be at least 16 years of age
  • Work days, nights, and/or weekends as required
  • Ability to work in a noisy, fast paced environment with distracting conditions
  • Ability to read and write handwritten notes
  • Ability to lift and carry up to 30 pounds
  • Ability to move about facility and stand for long periods of time
  • Ability to walk or stand 100% of shift
  • Ability to reach, bend, and stoop frequently

Job Qualifications

  • Friendly and able to smile frequently
  • Effective communication skills with multiple Guests
  • Ability to articulate clear greetings, requests for assistance, and farewells to Guests
  • Skilled at calmly responding to dissatisfied Guests and calling issues to Manager's attention
  • Restaurant, retail, or cashier experience preferred but not required
  • Ability to read and communicate in English
  • Adherence to dress guidelines looking neat, clean, and professional at all times

Job Duties

  • Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones
  • Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action
  • Bids farewell to Guests leaving
  • Ensures everything was satisfactory and invites Guests to return
  • Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc
  • Reviews the cleanliness and organization of the Front Desk and Host station

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location