Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Flexible Schedule
Paid Time Off
Job Description
Dave & Buster's is a unique and vibrant entertainment restaurant chain that offers a dynamic combination of dining, gaming, and social experiences all under one roof. Founded with the mission to deliver memorable moments filled with fun and excitement, Dave & Buster's has established itself as a leader in the hospitality and entertainment industry. Known for its lively atmosphere, cutting-edge arcade games, and delicious food and drinks, this company provides an exciting working environment for its team members. With locations across the United States, Dave & Buster's consistently strives to create an unparalleled guest experience that blends high-energy entertainment with... Show More
Job Requirements
- Must be at least 16 years of age
- able to work days, nights, and/or weekends as required
- able to work in noisy, fast-paced environment
- able to read and write handwritten notes
- able to lift and carry up to 30 pounds
- able to move about facility and stand for long periods
- able to walk or stand 100 percent of shift
- able to reach, bend, and stoop frequently.
Job Qualifications
- Strong communication skills
- ability to multitask in a fast-paced environment
- customer service experience preferred
- ability to handle monetary transactions accurately
- ability to work effectively in a team
- basic English reading and writing skills
- friendly and positive attitude
- professional appearance
- ability to remain calm under pressure
- minimum age of 16 years.
Job Duties
- Deliver an unparalleled guest experience through food, drinks, and games in a celebratory environment
- act as an ambassador greeting guests positively and coordinating game rentals, merchandise sales, and telephones
- keep supervisors informed of problems or unusual matters and take corrective action or suggest alternatives
- bid farewell to guests, ensure satisfaction, and invite them to return
- prepare for shifts by stocking supplies like menus, silverware, power cards, and gift cards
- review cleanliness and organization of front desk and host station
- ensure menus are stocked and maintained
- restock necessary supplies
- maintain a favorable working relationship with team members
- notify manager of unhappy guests
- assist other team members as needed
- manage table turn timing by scouting, bussing, and cleaning tables
- rotate seating fairly and balance dining areas
- manage flow from the front doors and help guests
- communicate wait times and information to guests, team members, and managers
- deliver silverware as guests are seated
- make accurate bill calculations and process transactions
- reconcile monies from their banks
- complete “To Go” order transactions
- sell merchandise from the front desk if applicable
- maintain friendly demeanor and smile frequently
- communicate effectively and generate enthusiasm for Dave & Buster’s
- dress according to guidelines and maintain professional appearance
- respond calmly to dissatisfied guests and escalate issues to management
- comply with age requirement of at least 16 years old.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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