Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Job Description
Dave and Buster's is a leading restaurant and entertainment company known for combining dining, games, and a lively atmosphere to create unforgettable experiences for guests of all ages. With locations across the United States, Dave and Buster's offers a unique setting that blends arcade games, sports viewing, and delicious food and drinks, making it an ideal destination for group celebrations, family outings, or casual nights with friends. Founded with a commitment to fun and exceptional service, the company continuously innovates to enhance guest enjoyment through a diverse range of gaming options and high-quality dining services. The brand is recognized for... Show More
Job Requirements
- Work days, nights and or weekends as required
- Work in noisy, fast paced environment with distracting conditions
- Read and write handwritten notes
- Lift and carry up to 30 pounds
- Move about facility and stand for long periods
- Walk or stand 100% of shift
- Reach, bend and stoop frequently
Job Qualifications
- Strong communication skills
- Ability to multitask in a fast-paced environment
- Experience in restaurant, retail or cashier roles preferred but not required
- Friendly and enthusiastic attitude
- Ability to read and communicate clearly in English
- Professional appearance and adherence to dress guidelines
- Ability to calmly handle dissatisfied guests
- Minimum age of 16 years
Job Duties
- Deliver an unparalleled guest experience through food, drinks and games
- Act as ambassador greeting guests with positive attitude and enthusiasm while coordinating game rentals, merchandise sales and telephones
- Keep supervisor informed of problems or unusual matters and take corrective action or suggest alternatives
- Bid farewell to guests ensuring satisfaction and invite return
- Prepare for shifts by stocking supplies such as menus, silverware, power cards and gift cards
- Review cleanliness and organization of front desk and host station
- Ensure menus are stocked and maintained
- Check and restock necessary supplies
- Bring areas up to standard and discuss problem areas with manager
- Conduct merchandise inventory during and after shifts if applicable
- Maintain favorable working relationships with team members to foster a cooperative and harmonious work climate
- Notify manager of unhappy guests
- Assist other team members as needed
- Drive table turn timing by scouting open tables, bussing and cleaning tables
- Rotate seating appropriately following guidelines
- Manage flow from front doors and direct guests efficiently
- Manage wait times and communicate information to guests, team members and managers
- Deliver silverware to guests as seated
- Make timely and accurate bill transactions
- Greet and assist guests efficiently while processing transactions
- Reconcile monies from cash banks
- Complete to go order transactions accurately
- Sell merchandise from front desk if applicable
- Smile frequently and communicate effectively
- Dress neatly and professionally according to guidelines
- Respond calmly to dissatisfied guests and escalate issues to manager
- Must be at least 16 years old
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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