Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $7.25 - $12.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Paid Time Off
Employee Discounts
Job Description
Dave & Buster's is a unique entertainment and dining venue that combines the excitement of arcade gaming with the enjoyment of a full-service restaurant and bar. Known for its lively atmosphere and diverse entertainment options, Dave & Buster's caters to a broad audience, from families and friends to corporate groups. The company prides itself on creating memorable experiences for its guests through a combination of great food, fun games, and exceptional service. With locations across the United States, Dave & Buster's is recognized as a leading brand in the entertainment industry, offering an environment where customers can celebrate and enjoy... Show More
Job Requirements
- Must be at least 16 years of age
- ability to work days, nights and/or weekends as required
- must be able to work in a noisy, fast-paced environment with distracting conditions
- ability to read and write handwritten notes
- ability to lift and carry up to 30 pounds
- ability to move about the facility and stand for long periods
- ability to walk or stand 100% of shift
- ability to reach, bend and stoop frequently
- must demonstrate ability to read and communicate in English
- ability to articulate clear greetings, requests for assistance and farewells to guests
- ability to calmly respond to dissatisfied guests and call issues to manager's attention
Job Qualifications
- High school diploma or equivalent preferred
- ability to communicate effectively with customers and team members
- friendly and positive attitude
- experience in restaurant, retail or cashier roles preferred but not required
- ability to multitask and handle fast-paced environments
- strong organizational and problem-solving skills
- ability to read and communicate effectively in English
- ability to work collaboratively with team members
- basic math skills for handling transactions
Job Duties
- Delivers an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- acts as ambassador to the building, greeting guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales and telephones
- keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action
- bids farewell to guests leaving, ensures everything was satisfactory and invites guests to return
- prepares for the shift by ensuring area is stocked with supplies such as menus, silverware, power cards and gift cards
- reviews the cleanliness and organization of the front desk and host station
- ensures all menus are stocked and properly cleaned and maintained
- checks for restocking of necessary supplies
- brings all areas up to standard
- discusses problem areas with manager
- conducts merchandise inventory during and after shift, if applicable
- maintains a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity and efficiency/effectiveness
- notifies manager of any guest that is perceived to be unhappy
- assists other team members as needed or as business dictates
- drives table turn timing by scouting open tables, bussing and cleaning tables as necessary
- rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas
- manages flow from the front doors, efficiently helping guests with needs and directing as needed
- manages wait times and communicates information as needed to guests, team members and managers
- delivers silverware as guests are seated
- makes timely and accurate calculations of bill transactions
- greets and assists guests efficiently and with a smile while processing transactions
- is responsible for the reconciliation of any monies from their banks
- completes to-go order transactions for guests and ensures accuracy
- sells merchandise from the front desk, if applicable
- must be friendly and able to smile frequently
- communicates effectively with multiple guests while generating enthusiasm for Dave & Buster's
- is dressed in accordance with dress guidelines, looking neat, clean and professional at all times
- demonstrates ability to read and communicate in English
- articulates clear greetings, requests for assistance and farewells to guests
- responds calmly to dissatisfied guests and calls issues to manager's attention
- must be at least 16 years of age
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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