Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $7.25 - $12.75
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedules
Employee Discounts
Job Description
Dave & Buster's is a renowned entertainment and dining establishment that combines a dynamic arcade experience with a full-service restaurant and bar. Known for its vibrant atmosphere and wide range of gaming options, Dave & Buster's provides a lively venue for guests to enjoy food, drinks, and interactive entertainment all under one roof. The company prides itself on creating a unique and energetic environment where every visit offers something new and exciting. With locations across the United States, Dave & Buster's has established itself as a favorite destination for friends, families, and groups celebrating special occasions or simply looking to... Show More
Job Requirements
- high school diploma or equivalent preferred
- minimum age of 16
- able to work days, nights, and/or weekends as required
- ability to work in a noisy and fast-paced environment
- ability to read and write handwritten notes
- ability to lift and carry up to 30 pounds
- ability to stand or walk 100 percent of shift
- frequent reaching, bending, and stooping
- must comply with company dress code
- ability to communicate effectively in English
- ability to handle multiple tasks simultaneously
- willingness to assist team members as needed
Job Qualifications
- strong communication skills
- ability to read and write in English
- friendly and positive attitude
- ability to work in a fast-paced and noisy environment
- ability to handle multiple guests at once
- cashier, retail, or restaurant experience preferred but not required
- ability to maintain professionalism and neat appearance
- ability to calmly handle dissatisfied guests and escalate issues appropriately
- ability to stand and move for long periods
- minimum age of 16
- ability to follow dress code guidelines
Job Duties
- deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- act as ambassador to the building, greeting guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones
- keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative courses of action
- bid farewell to guests leaving and ensure everything was satisfactory and invite guests to return
- prepare for the shift by ensuring area is stocked with supplies such as menus, silverware, power cards, gift cards etc
- review the cleanliness and organization of the front desk and host station
- ensure all menus are stocked and properly cleaned and maintained
- check for restocking of necessary supplies
- bring all areas up to standard
- discuss problem areas with manager
- conduct merchandise inventory during and after shift if applicable
- maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity and efficiency
- notify manager of any guest that is perceived to be unhappy
- assist other team members as needed or as business dictates
- drive table turn timing by scouting open tables, bussing and cleaning tables as necessary
- rotate seating appropriately following guidelines to ensure fairness and balance in the dining areas
- manage flow from the front doors, efficiently helping guests with needs and directing as needed
- manage wait times and communicate information as needed to guests, team members, and managers
- deliver silverware as guests are seated
- make timely and accurate calculations of bill transactions
- greet and assist guests efficiently and with a smile while processing transactions
- be responsible for the reconciliation of any monies from their banks
- complete "to go" order transactions for guests and ensure accuracy
- sell merchandise from the front desk if applicable
- be friendly and able to smile frequently
- communicate effectively with multiple guests while generating enthusiasm for d&b
- be dressed in accordance with dress guidelines, looking neat, clean, and professional at all times
- demonstrate ability to read and communicate in English
- articulate clear greetings, requests for assistance, and farewells to guests
- be skilled at calmly responding to dissatisfied guests and calling issues to manager's attention
- be at least 16 years of age
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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