Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
401k
Free games
Job Description
Dave & Buster's is a unique entertainment and dining destination that combines the best of food, drinks, and games to create an ideal environment for celebrating fun and social experiences. Established as a prominent restaurant and entertainment venue, Dave & Buster's has built a reputation for offering unparalleled guest experiences, blending dining with interactive gaming in a lively and welcoming atmosphere. With locations across the United States, the company caters to a diverse clientele seeking both casual meals and exciting entertainment options. Known for its energetic environment and high-quality service, Dave & Buster's attracts guests of all ages who are... Show More
Job Requirements
- minimum age of 16
- ability to work days, nights, and/or weekends as required
- ability to work in noisy, fast paced environment with distracting conditions
- ability to read and write handwritten notes
- ability to lift and carry up to 30 pounds
- ability to move about facility and stand for long periods of time
- ability to walk or stand 100 percent of shift
- ability to reach, bend, and stoop frequently
Job Qualifications
- restaurant, retail, or cashier experience preferred but not required
- effective communication skills
- ability to generate enthusiasm for Dave & Buster's
- appearance consistent with dress guidelines
- proficiency in reading and communicating in English
- skill in calmly responding to dissatisfied guests and escalating issues appropriately
- ability to work flexible hours including days, nights, and weekends
- minimum age of 16
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks, and games
- act as ambassador to the building, greeting guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones
- keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative courses of action
- bid farewell to guests leaving ensuring everything was satisfactory and inviting guests to return
- prepare for the shift by ensuring area is stocked with supplies such as menus, silverware, power cards, gift cards etc
- review the cleanliness and organization of the front desk and host station
- ensure all menus are stocked and properly cleaned and maintained
- check for restocking of necessary supplies
- bring all areas up to standard
- discuss problem areas with manager
- conduct merchandise inventory during and after shift if applicable
- maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate
- notify manager of any guest that is perceived to be unhappy
- assist other team members as needed or as business dictates
- drive table turn timing by scouting open tables, bussing and cleaning tables as necessary
- rotate seating appropriately following guidelines to ensure fairness and balance in the dining areas
- manage flow from the front doors efficiently helping guests with needs and directing as needed
- manage wait times and communicate information as needed to guests, team members, and managers
- deliver silverware as guests are seated
- make timely and accurate calculations of bill transactions
- greet and assist guests efficiently and with a smile while processing transactions
- be responsible for the reconciliation of any monies from their banks
- complete “to go” order transactions for guests and ensure accuracy
- sell merchandise from the front desk if applicable
- be friendly and able to smile frequently
- communicate effectively with multiple guests while generating enthusiasm for D&B
- be dressed in accordance with dress guidelines, looking neat, clean, and professional at all times
- demonstrate ability to read and communicate in English
- articulate clear greetings, requests for assistance, and farewells to guests
- calmly respond to dissatisfied guests and call issues to manager's attention
- be at least 16 years of age
Job Qualifications
Experience
No experience required
Job Location
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