Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $7.25 - $11.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
flexible scheduling
Employee Discounts
Job Description
Dave & Buster's is a premier entertainment restaurant chain known for its unique blend of dining, games, and events that create an ideal environment for celebrating fun and excitement. Founded as a place where friends and families can gather for great food, drinks, and interactive entertainment, Dave & Buster's stands apart by offering an experience that is lively, diverse, and continuously engaging. With numerous locations across the United States, the company has built a strong reputation for delivering memorable guest experiences through a combination of exceptional hospitality and state-of-the-art gaming options. It is a fast-paced environment where no two days... Show More
Job Requirements
- must be at least 16 years of age
- must demonstrate ability to read and communicate in English
- must be skilled at calmly responding to dissatisfied guests and alerting manager
- must be able to articulate clear greetings, requests for assistance, and farewells to guests
- employee needs to communicate effectively with multiple guests while generating enthusiasm
- must be dressed neatly and professionally at all times
- able to lift and carry up to 30 pounds
- able to stand or walk 100% of the shift
- must be able to work days, nights and/or weekends
- able to work in a noisy fast-paced environment
- able to read and write handwritten notes
- able to frequently reach, bend and stoop
Job Qualifications
- restaurant, retail or cashier experience preferred but not required
- strong communication and interpersonal skills
- ability to multitask and work efficiently in a busy environment
- friendly and enthusiastic demeanor
- ability to work well within a team
- basic math skills for handling transactions
Job Duties
- deliver an unparalleled Guest experience through food, drinks and games in a fun environment
- greet guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephone communications
- keep supervisor informed of any problems or significant issues and take corrective action or suggest alternatives
- bid farewell to guests ensuring satisfaction and invite them to return
- prepare shift areas by stocking menus, silverware, power cards, gift cards and other supplies
- maintain cleanliness and organization of front desk and host station
- conduct merchandise inventory during and after shifts if applicable
- foster a cooperative and harmonious working environment with team members to maximize morale and productivity
- notify manager of any unhappy guests
- assist team members as needed
- manage table turnover by scouting open tables, bussing and cleaning
- rotate seating following guidelines to ensure fairness
- manage guest flow from front doors and assist guests efficiently
- manage wait times and communicate information to guests, team members and managers
- deliver silverware to guests as seated
- make timely and accurate calculations of bill transactions
- greet and assist guests with a smile while processing transactions
- reconcile monies from cash bank
- complete to-go order transactions and ensure accuracy
- sell merchandise from the front desk if applicable
- maintain a friendly demeanor and smile frequently
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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