Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $16.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
Flexible Schedule
Paid Time Off
Job Description
Dave & Buster's is a unique entertainment and dining establishment that combines the excitement of arcade games with delicious food and drinks, creating an ideal environment for all-out fun and celebrations. Known for its vibrant atmosphere and diverse offerings, Dave & Buster's stands out as a premier destination for guests looking to enjoy a blend of gaming and dining experiences. With multiple locations across the country, the company prides itself on providing top-notch customer service and a welcoming atmosphere for guests of all ages. The organization encourages a team-oriented culture where employees are valued, supported, and given opportunities for growth.... Show More
Job Requirements
- Must be at least 16 years of age
- Ability to work days, nights, and weekends as required
- Capacity to work in a fast-paced, noisy environment with distractions
- Must be able to lift and carry up to 30 pounds
- Ability to stand or walk for 100% of the shift
- Must frequently reach, bend, and stoop
- Must demonstrate the ability to read and write handwritten notes
- Ability to effectively communicate with multiple guests concurrently
Job Qualifications
- High school diploma or equivalent preferred
- Experience in restaurant, retail, or cashier roles preferred but not required
- Excellent communication and multitasking skills
- Ability to work effectively in a fast-paced and noisy environment
- Friendly personality with strong customer service orientation
- Ability to read, write, and communicate clearly in English
- Ability to remain calm and professional in challenging guest interactions
Job Duties
- Deliver an unparalleled guest experience through food, drinks, and games in a fun environment
- Greet guests warmly and act as an ambassador for the building
- Coordinate game rentals, merchandise sales, and telephone operations
- Maintain the cleanliness and organization of the front desk and host station
- Monitor and restock supplies such as menus, silverware, and gift cards
- Conduct merchandise inventory during and after shifts
- Manage seating arrangements and table turn timing to ensure efficient service
- Communicate wait times and assist guests with their needs promptly
- Process transactions including bill calculations and ‘To Go’ orders accurately
- Assist team members and notify management of any guest dissatisfaction
- Keep supervisor informed about any issues or unusual matters
- Uphold dress code and professional appearance at all times
- Respond calmly to dissatisfied guests and escalate issues appropriately
Job Qualifications
Experience
No experience required
Job Location
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