Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
flexible schedules
Employee Discounts
Job Description
Dave & Buster's is a renowned entertainment and dining establishment known for its unique combination of food, drinks, and interactive games. As a leader in the entertainment restaurant industry, Dave & Buster's offers a vibrant and dynamic atmosphere where guests can enjoy an unparalleled experience blending dining with a fun gaming environment. With locations across the country, the company emphasizes creating memorable moments for families, friends, and groups looking to celebrate special occasions or simply have a great time. The workplace culture at Dave & Buster's is known for being energetic, inclusive, and supportive, with team members committed to providing... Show More
Job Requirements
- Must be at least 16 years of age
- Able to work days, nights, and/or weekends as required
- Able to work in a noisy, fast-paced environment with distractions
- Able to read and write handwritten notes
- Able to lift and carry up to 30 pounds
- Able to move about facility and stand for long periods
- Able to walk or stand 100 percent of shift
- Able to reach, bend, and stoop frequently
- Must dress in accordance with dress guidelines, looking neat, clean, and professional
- Must demonstrate ability to read and communicate in English
- Must be skilled at calmly responding to dissatisfied guests and alerting manager to issues
Job Qualifications
- High school diploma or equivalent preferred
- Experience in restaurant, retail, or cashier roles preferred
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Ability to remain calm and professional under pressure
- Basic math skills for handling transactions
- Ability to read and write in English
- Friendly and outgoing personality
- Ability to work flexible hours including nights, weekends, and holidays
- Willingness to learn and follow company policies and procedures
- Ability to interact positively with guests and team members
- Attention to detail and organizational skills
Job Duties
- Deliver an unparalleled guest experience through food, drinks, and games in a fun environment
- Act as ambassador to the building by greeting guests with positivity and coordinating game rentals, merchandise sales, and telephone duties
- Keep immediate supervisor informed of problems or unusual matters and take corrective action or suggest alternatives
- Bid farewell to guests leaving and ensure satisfaction while inviting them to return
- Prepare the shift by stocking supplies like menus, silverware, Power cards, and gift cards
- Review cleanliness and organization of front desk and host station
- Ensure menus are stocked and maintained
- Check for restocking of necessary supplies
- Bring all areas up to standard
- Discuss problem areas with manager
- Conduct merchandise inventory during and after shift if applicable
- Maintain favorable working relationships with team members to promote morale and efficiency
- Notify manager of unhappy guests
- Assist other team members as needed
- Drive table turn timing by scouting open tables and bussing and cleaning tables
- Rotate seating following guidelines for fairness
- Manage guest flow efficiently from the front door
- Manage wait times and communicate with guests, team members, and managers
- Deliver silverware as guests are seated
- Make timely and accurate bill transaction calculations
- Greet and assist guests efficiently while processing transactions
- Reconcile monies from their banks
- Complete to go order transactions accurately
- Sell merchandise from the front desk if applicable
- Maintain a friendly demeanor with frequent smiling
- Communicate effectively with multiple guests and generate enthusiasm
- Dress neatly and professionally at all times
- Demonstrate ability to read and communicate in English
- Articulate clear greetings, requests for assistance, and farewells
- Respond calmly to dissatisfied guests and alert the manager
- Be at least 16 years old
Job Qualifications
Experience
No experience required
Job Location
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