Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Free games
Flexible Schedule
Employee Discounts
Job Description
Dave & Buster's is a well-known entertainment and dining establishment that combines food, drinks, games, and a vibrant atmosphere to create a unique experience for guests. Renowned for its lively environment and interactive entertainment, Dave & Buster's operates nationwide, delivering memorable moments for people of all ages through its arcade games, video games, dining options, and special events. The company is dedicated to providing an inclusive, fun, and engaging setting where both employees and guests can enjoy themselves. It prides itself on fostering a positive workplace culture where teamwork, enthusiasm, and customer service are paramount. Employees at Dave & Buster's... Show More
Job Requirements
- Must be at least 16 years of age
- able to lift and carry up to 30 pounds
- able to stand and walk 100 percent of shift
- able to bend, reach, and stoop frequently
- available to work days, nights, and weekends as required
- able to communicate clearly in English
- able to respond calmly to dissatisfied guests and escalate issues to management
- able to read and write handwritten notes
- able to work in fast-paced and noisy environments
Job Qualifications
- High school diploma or equivalent preferred
- previous experience in restaurant, retail, or cashier roles preferred but not required
- excellent communication skills in English
- ability to effectively manage multiple guest interactions simultaneously
- friendly attitude with frequent smiles
- professionalism in appearance and conduct
- ability to work in a fast-paced, noisy environment
- capability to handle monetary transactions accurately
- basic computer literacy and phone skills
Job Duties
- Deliver an unparalleled guest experience through food, drinks, and games in a fun environment
- greet guests warmly and act as an ambassador for the building
- coordinate game rentals, merchandise sales, and telephone operations
- keep supervisors informed of problems and take corrective action
- bid farewell to guests ensuring satisfaction and invite them to return
- prepare shift by stocking supplies such as menus, silverware, power cards, and gift cards
- review cleanliness and organization of the front desk and host station
- manage wait times and communicate information to guests, team members, and managers
- assist other team members as needed
- perform timely and accurate bill transactions
- reconcile monetary transactions from cash banks
- process to go order transactions
- sell merchandise from the front desk
- maintain professionalism and dress according to guidelines
- respond calmly to dissatisfied guests and notify managers as necessary
- rotate seating fairly and manage guest flow efficiently
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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