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Andaz West Hollywood

FRONT DESK/GUEST SERVICES REPRESENTATIVE (FULL-TIME)

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $26.14
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Career development programs
Employee Discounts
Paid Time Off
retirement savings plan

Job Description

Hyatt Hotel Corporation is a globally recognized hospitality company that has redefined the hotel experience by embracing the meaning of "Andaz," which translates to "personal style" in Hindi. This innovative brand concept combines local inspirations, simplified luxuries, uncompromised service, and leading-edge design to create unique and memorable guest experiences worldwide. Hyatt's Andaz brand is known for being personal, uncomplicated, and vibrant, reflecting a fresh approach to luxury that caters to contemporary travelers seeking authenticity and warmth in their stay. As part of the Hyatt family, Andaz hotels focus on creating environments where guests feel truly at home while enjoying top-tier... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in hospitality or customer service preferred
  • Strong interpersonal and communication skills
  • Ability to handle multiple tasks simultaneously
  • Physical stamina to stand for extended periods
  • Ability to lift push and pull up to 50 pounds

Job Qualifications

  • Prior hotel front desk experience a plus
  • True desire to satisfy the needs of others in a fast-paced environment
  • Refined verbal and written communication skills
  • Ability to stand for long periods
  • Able to lift push and pull up to 50lbs

Job Duties

  • Conduct guest registration process
  • Communicate hotel services and promotions
  • Process forms of payment
  • Respond to guest inquiries
  • Assist with luggage handling
  • Provide concierge services
  • Manage check-in and check-out procedures
  • Manage room inventory

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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