Front Desk/Concierge- Assisted Living and Memeory Care Community
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.75
Work Schedule
Flexible
Day Shifts
Benefits
Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Holidays
Comprehensive benefit package including health, dental, vision, life and disability insurances
401(k) with employer matching
Paid training
Opportunities for advancement
Meals and uniforms
Employee assistance program
Job Description
Discovery Management Group is a distinguished member of the Discovery Senior Living family, which is renowned as one of the two largest senior living operators in the United States. The company focuses on the management and enhancement of senior living communities nationwide, demonstrating its commitment to innovation, operational excellence, and personalized lifestyle services. Serving over 6500 residents, Discovery Management Group has built a reputation for delivering high-quality care and creating vibrant community environments where seniors can thrive and experience a fulfilling lifestyle. The company emphasizes employee growth and satisfaction, offering comprehensive benefits, competitive wages, and opportunities for advancement. The work... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- Guest and Sign-In Logs as necessary
- Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
- Maintains and keeps desk and entry area neat and organized
- Organizes, distributes mail to residents, Executive Director and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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