Front Desk/Concierge- Assisted Living and Memeory Care Community
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.75
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Holidays
comprehensive benefits
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Discovery Management Group is part of the Discovery Senior Living family of companies, a highly renowned and established organization that ranks among the largest senior living operators in the United States. With an impressive nationwide footprint, Discovery Management Group specializes in managing and enhancing senior living communities across the country. The company's core mission is centered on delivering superior operational excellence, innovation, and personalized lifestyle experiences for seniors, benefiting over 6,500 residents. Discovery Management Group is known for its commitment to performance, customization, and making a meaningful difference in the lives of seniors and their families.\n\nThe company offers rewarding career... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- takes complete messages with pertinent information and communicates messages to the intended recipient
- greets residents and visitors
- answers inquiries and gives directions
- collates brochures for the marketing department
- prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- guest and sign-in logs as necessary
- manages appointments for residents and family members such as but not limited to hairdresser, transportation
- maintains and keeps desk and entry area neat and organized
- organizes, distributes mail to residents, Executive Director and Department Coordinators
- maintains resident forms for miscellaneous credits
- maintains adherence to all company personnel policies and established operating policies and procedures
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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