Front Desk/Concierge- Assisted Living and Memeory Care Community
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.75
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Discovery Management Group is a prominent member of the Discovery Senior Living family of companies, which stands as a distinguished leader in the senior living industry. Recognized for its commitment to performance, innovation, and lifestyle customization, Discovery Senior Living ranks among the two largest senior living operators in the United States. Discovery Management Group focuses on managing and enhancing senior living communities throughout the nation, serving over 6,500 residents with dedication and care. The company’s emphasis on innovation and operational excellence ensures that each community offers a personalized and enriching lifestyle to its residents, responding to their unique preferences and... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- Guest and Sign-In Logs as necessary
- Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
- Maintains and keeps desk and entry area neat and organized
- Organizes, distributes mail to residents, Executive Director and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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