Front Desk/Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $23.00
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Work Schedule

Flexible
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Benefits

Paid training
Chef prepared meals
On site heated garage
Ski and snowboard benefits
flexible schedules
Weekly event ticket raffles
Team member appreciation events

Job Description

The Stein Collection is synonymous with luxury and excellence in the hospitality industry. Renowned for its distinguished properties including Stein Eriksen Lodge, Stein Eriksen Residences, The Chateaux Deer Valley, and The Chateaux Residences, the collection offers a unique blend of residential elegance and high-end hotel services nestled in the picturesque setting of Park City, Utah. Park City is celebrated for its vibrant community and world-class ski resorts, making it an ideal location for both residents and visitors. At the heart of this collection is The Residences at the Chateaux, a unique fractional ownership club that provides owners with premium Deer... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in hospitality or customer service preferred
  • Effective communication skills
  • Ability to work flexible hours including weekends and holidays
  • Proficiency in reservation and property management systems desirable
  • Ability to remain calm under pressure
  • Willingness to learn and adapt

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in front desk or concierge roles preferred
  • Excellent interpersonal and communication skills
  • Knowledge of local area attractions and dining
  • Ability to handle guest complaints tactfully and efficiently
  • Strong organizational skills
  • Ability to multitask in a fast-paced environment

Job Duties

  • Welcome guests sincerely and make their stay as enjoyable as possible
  • Effectively and seriously deal with guest complaints
  • Serve as information agent for hotel guests and handle their needs in a timely and efficient manner
  • Possess knowledge of the Park City and surrounding area and points of interest
  • Make and confirm dining reservations for all guests
  • Maintain communication with all hotel departments
  • Demonstrate a friendly, professional attitude with all guests as well as fellow employees
  • Acknowledge owners and previous guests as appropriately as possible

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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