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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $40.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive compensation
Health Insurance
Paid Time Off
Professional development opportunities
supportive work environment
Job Description
Our employer is a healthcare organization focused on delivering exceptional medical services to its community. This medical office prides itself on providing compassionate and efficient patient care, facilitated by an experienced and dedicated team. Committed to upholding the highest standards in healthcare administration and patient management, the organization integrates advanced technologies such as Electronic Health Records (EHR) to ensure seamless and secure patient information handling. The medical office environment is dynamic and fast-paced, offering a rewarding career for individuals passionate about supporting healthcare providers and enhancing patient experiences.
We are seeking a detail-oriented and versatile Medical Receptionist, Front Desk Coordi... Show More
We are seeking a detail-oriented and versatile Medical Receptionist, Front Desk Coordi... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience in medical reception, front desk coordination, office management, and medical billing
- Strong knowledge of medical terminology
- Proficient in Microsoft Office Suite and billing software
- Excellent communication and interpersonal skills
- Detail-oriented with strong organizational skills
- Ability to multitask and prioritize in a fast-paced environment
- Knowledge of HIPAA regulations
- Ability to work independently and meet deadlines
- Flexibility to work occasional evenings or weekends
Job Qualifications
- High school diploma or equivalent
- Associate or bachelor's degree preferred
- Proven experience in medical reception, front desk coordination, office management, and medical billing
- Strong knowledge of medical terminology, insurance billing procedures, and electronic health records (EHR) systems
- Proficient in computer skills, including Microsoft Office Suite (Word, Excel, Outlook) and billing software
- Excellent communication, interpersonal, and customer service skills
- Detail-oriented with strong organizational and multitasking abilities
- Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment
- Knowledge of HIPAA regulations and patient privacy laws
- Experience in supervising or training staff members is a plus
- Flexibility to work occasional evenings or weekends as needed
Job Duties
- Welcome patients and visitors with a friendly and professional demeanor
- Check-in patients, verify insurance information, and update patient records accurately
- Schedule appointments and manage appointment calendars for healthcare providers
- Answer phone calls, respond to inquiries, and direct calls to the appropriate personnel
- Coordinate patient referrals and medical records requests as needed
- Maintain a clean and organized front desk area and waiting room for a positive patient experience
- Oversee day-to-day office operations and ensure smooth workflow
- Manage office supplies, equipment maintenance, and vendor relationships
- Train and supervise administrative staff members to ensure efficient front desk operations
- Coordinate staff schedules and manage time-off requests
- Assist with administrative tasks such as filing, data entry, and correspondence
- Process patient billing statements, claims, and payments accurately and efficiently
- Verify insurance coverage, submit claims, and follow up on outstanding accounts receivable
- Address billing inquiries from patients, insurance companies, and third-party payers
- Monitor billing reports, identify billing errors, and reconcile discrepancies
- Ensure compliance with billing regulations, including HIPAA and insurance guidelines
- Handle patient inquiries, concerns, and complaints professionally and promptly
- Maintain patient confidentiality and privacy in accordance with HIPAA regulations
- Communicate effectively with healthcare providers, staff members, and external stakeholders
- Prepare and maintain reports related to front desk activities, office management, and billing
- Update and maintain electronic health records (EHR) and patient databases accurately
- Assist with documenting office policies, procedures, and training materials
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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